Brampton Chrysler Dodge Jeep

Great prices and smooth service The staff at this dealership have all been friendly and very helpful. They have been prompt in taking care of my needs for my truck in the service de The staff at this dealership have all been friendly and very helpful. They have been prompt in taking care of my needs for my truck in the service department. Ryan in sales was fantastic in getting me the right truck for a great price. He took the time to find me a perfect truck without having to upgrade to the next trim level. More

Horrible Experience I've experienced an abundant amount of hardships dealing with sales and the service department. They're very friendly with you prior to you purchasing I've experienced an abundant amount of hardships dealing with sales and the service department. They're very friendly with you prior to you purchasing your vehicle, but when situated with a problem afterwards, they were unresponsive. I had problems covered under warranty that were dealt with by the service department for 5 months. Once they informed me that all of the work done to the car to repair the problem were of no help and they would have to contact engineering to identify what was wrong, I knew it was time for a trade in. I did not want to go through the headaches of another few months of being in and out of the shop. In addition to that, their organizational skills are very poor as well. I was told to come in on a specific day of the week and when I showed up, they were confused and told me I was ill-informed by another employee and sent back home! It's not a short drive away. This happened frequently. I did not receive an update on how my repairs were doing until I phoned. When looking to purchase another vehicle by doing a trade-in, the sales staff were not helping me in anyway. After looking into some cheaper vehicles, they completely blew me off and did not respond to my phone calls or my emails. Horrible experience. Also, while waiting for the manager to do his portion of the work with the sales representative, he was looking at women on facebook while I unknowingly had a visual of what he was doing. This continued for a number of minutes until he was reluctant to help out. My time was wasted waiting around and it was very unprofessional. This is the tip of the iceberg. I implore anyone to do some more research on where you are going to buy your vehicle because this is certainly not the place to do so. More

Great experience! By far the best experience we have had with buying a new car! Max was very friendly and helpful with helping us choose the vehicle that best suited ou By far the best experience we have had with buying a new car! Max was very friendly and helpful with helping us choose the vehicle that best suited our needs. There was no 'sales push' to get options that we didn't need; just straight forward answers about the options available which allowed us to make an informed decision. The final price was very agreeable and made the decision to purchase very easy. It was really the most stress-free car purchase we have ever made.. no silly tactics or pressure...we had no idea buying a car could be such a pleasant experience. Very satisfied with both the dealership and our new car!! More

Great deal on wheels I waited over a year to buy a truck when max knew what I wanted and the price I was in the markets for he got me a great deal with everything I was lo I waited over a year to buy a truck when max knew what I wanted and the price I was in the markets for he got me a great deal with everything I was looking for. He didn't sugar coat anything and he was honest and took the time to make sure I knew all the options and how they worked he was great to work with and it won't be the last vehical I purchase from him. More

Amazing! max is a great salesman, I would recommend him to all my friends, I'm so glad we came here to get our new vehicle!! max is a great salesman, I would recommend him to all my friends, I'm so glad we came here to get our new vehicle!! More

Service Friendly service. He answered all questions. He gave options and ensured we made the best choice. This is my family's second purchase with the dealers Friendly service. He answered all questions. He gave options and ensured we made the best choice. This is my family's second purchase with the dealership. I would go back. More

Great service We live in Sturgeon Falls , we bought a 2015 Dodge Ram ecodiesel from Brampton Chrysler, great service , friendly people couldn't ask for more ! Max o We live in Sturgeon Falls , we bought a 2015 Dodge Ram ecodiesel from Brampton Chrysler, great service , friendly people couldn't ask for more ! Max our salesman was extraordinary answers all our questions without hesitating . We would recommend Max 110% . He's a great guy :) More

Our first new vehicle It's been two weeks sense we purchased our new 2015 wrangler sahara from Brampton Chrysler. After talking to Priya the sales rep. She made us feel at It's been two weeks sense we purchased our new 2015 wrangler sahara from Brampton Chrysler. After talking to Priya the sales rep. She made us feel at ease with our buy. She answered any and all question and concerns we had. Then priya introduce us to Richard (THE WARRANTY GUY) He explained the different packages and did not pressure us into getting anything. But I would recommend getting a warranty. I would like to thank Priya and Richard for making the purchase of our new vehicle a pleasant one. I would recommend my friends and family to visit Brampton Chrysler. More

Service A very friendly and helpful staff. Tried their utmost with me to ensure that my car loan was approved. I will definitely shop here again. A very friendly and helpful staff. Tried their utmost with me to ensure that my car loan was approved. I will definitely shop here again. More

Owners do not know what is going on in their business. Staff lie to the customer and the owner. Wrong diagnostics on truck. Ripped off on pricing. Owners don't know their own policies. No assistance in tr Staff lie to the customer and the owner. Wrong diagnostics on truck. Ripped off on pricing. Owners don't know their own policies. No assistance in trying to fix problem, instead got a low ball price for a trade in on truck if I bought a $70.000 new one. Mechanic Bernie lied to me saying there would not be anymore damage caused after I spent $6000.00 and had the truck back there 3 times for the same problem if I did not replace particulate filter and I would have to live with the check engine light on. Now $15000.00 damage. Bass the service advisor repeatedly lied to me about when truck would be ready and what was going on. When supposedly asked by Jennifer what was said to me both Bernie and Bass deny what they said. In short after 3rd time in service for the same problem of blowing black smoke that they partially fixed I was given a different diagnostics so they could protect themselves. Jennifer's solution to problem is to give me a card for Chrysler complaints and let them deal with it. Upon giving me the card she says "I doubt they will do anything " Have now bought a new car from Ontario Chrysler and I have received some assistance from their managerial staff and service staff to get truck fixed properly and a lot cheaper then the $15,000 plus quoted by Brampton Chrysler. I would not recommend this business for anyone. Apparently they own Georgetown Chrysler as well. They cant be trusted. Go to Ontario Chrysler. More