Birchwood Toyota

Nelson G and Steve G are Top Notch This was our first time with Nelson as our Salesman and he was truly the best one we have dealt with. He anticipated our needs and provided numerous This was our first time with Nelson as our Salesman and he was truly the best one we have dealt with. He anticipated our needs and provided numerous options to make our buying experience a great one. We have had the pleasure of dealing with Steve on all our car purchases over the years and he never fails to answer all our questions and make the finance part of the deal a smooth one. More

Top Notch! The folks there are helpful and friendly, and went out of their way to help me get the vehicle I wanted. This is the second new vehicle that I have pu The folks there are helpful and friendly, and went out of their way to help me get the vehicle I wanted. This is the second new vehicle that I have purchased there and would go back again. More

Professional and friendly We couldn't be happier with both sales and service from this dealership. From Andrew that sold us our car, to Andy in service and Corey in parts, ever We couldn't be happier with both sales and service from this dealership. From Andrew that sold us our car, to Andy in service and Corey in parts, everyone was fantastic. They have always taken care of any concerns we have had promptly and professionally. I wouldn't take my car anywhere else after having done business here. Great crew! More

Great service. Always!!! Over the last 7 years our household has purchased 9 vehicles from Birchwood Toyota Lexus. Dealing with the sales,service, and parts is always a pleasu Over the last 7 years our household has purchased 9 vehicles from Birchwood Toyota Lexus. Dealing with the sales,service, and parts is always a pleasure. Always recommend to family and friends More

Exceptional service This dealership provides exceptional service. The car runs so much smoother after servicing, the wait time and costs were as quoted but it is the peop This dealership provides exceptional service. The car runs so much smoother after servicing, the wait time and costs were as quoted but it is the people who really make the difference. They are friendly, considerate, interested and helpful. More

Unrivaled Excellence! Brent and the team at Birchwood Toyota have consistently provided exceptional customer service. Invariably personable, friendly and professional, the Brent and the team at Birchwood Toyota have consistently provided exceptional customer service. Invariably personable, friendly and professional, the dealership exudes a commitment to excellence in all aspects of auto sales and service needs. After many less than satisfying experiences at other dealerships, I'd come to accept a lower standard of customer care as the norm, but Birchwood Toyota moves the bar back to what one would hope it would be. More

What more could anyone ask? I went into Birchwood Toyota expecting the usual service experience. What I received was far from ordinary. Brent Reimer was friendly and engaging rig I went into Birchwood Toyota expecting the usual service experience. What I received was far from ordinary. Brent Reimer was friendly and engaging right from the moment I pulled into the service bay. He made me aware of a service issue my vehicle needed, before we even began. Brent assured me that correcting the recall would not add to my waiting time. Then he showed me to the waiting area. I was made comfortable with a hot coffee and a soft seat. Nice! Part way through the wait, Brent told me of another issue with my vehicle and gave me the option of fixing it right away or making an appointment at my convenience. I chose to fix the problem while I was there and he assured me that he would keep me waiting no longer than necessary. Guess what? I was done and on my way, with a freshly washed car I might add, in a reasonable amount of time. Professionalism, service and speedy repair. I say again; What more could anyone ask? More

Rav 4 battery issue Brent R was very professional and helpful when I took my RAV 4 in with a battery issue. Very happy with the fast service as well. Brent R was very professional and helpful when I took my RAV 4 in with a battery issue. Very happy with the fast service as well. More

Great experience Employees were friendly, patient and understanding. Andrew and steve were honest and took time to listen and gave great feedback, explained everything Employees were friendly, patient and understanding. Andrew and steve were honest and took time to listen and gave great feedback, explained everything well in detail. More

Excellent Service Employees were friendly and took the time to explain what needed to be done with my car. I was also happy how quickly it was done. Employees were friendly and took the time to explain what needed to be done with my car. I was also happy how quickly it was done. More