Birchwood Toyota

In January 2023, we got our new car, a Toyota Highlander and we were very happy. However the car came with two missing parts, one is the second key and the other one is the carpet mat. We asked several ti and we were very happy. However the car came with two missing parts, one is the second key and the other one is the carpet mat. We asked several times our salesman, how long does it need to get the missing parts. The only last answer, we don't know yet. What the heck needs so a long time? This is definitely not great customer service! Now, it is six months ago and not any response or parts :-( More

Service always a good experience and good people with Luke Jr, Matt & Fred. As well as a few others over the years! Purchased new in 2017. No regrets! Luke Jr, Matt & Fred. As well as a few others over the years! Purchased new in 2017. No regrets! More

Sales staff were friendly, knowledgable, and helpful. Ended up being a great vehicle buying experience. Ended up being a great vehicle buying experience. More

The 6 month wait was well worth it for my new Rav4! It came just as I ordered and I got to drive it out of the dealership building, nice and brand new!! It came just as I ordered and I got to drive it out of the dealership building, nice and brand new!! More

Excellent and well explained work done on time great customer service. Thank you very much. customer service. Thank you very much. More

The customer service was excellent and everything was explained very clearly and honestly. I was very happy with everything. explained very clearly and honestly. I was very happy with everything. More

My service was done on time and my questions were answered promptly and to my satisfaction. answered promptly and to my satisfaction. More

was a great time and everyone was very kind. it is not very often when dealerships look pout for your best interests. it is not very often when dealerships look pout for your best interests. More

Highly recommend John Abolerda to help you with your car needs, he gets the job done right away when needed! needs, he gets the job done right away when needed! More

We had been looking for a car for quite a while and found one we wanted at Birchwood Toyota. Hayden was amazing right from the get to. Was very impressed by the video he sent us to introduce himself, on his one we wanted at Birchwood Toyota. Hayden was amazing right from the get to. Was very impressed by the video he sent us to introduce himself, on his day off even. Very professional the whole way though. Steve with the finance department was also such a big help in getting us out the door with our car quickly. Great experience! Thank you guys! More