Birchwood Nissan

Wonderful experience I am so pleased with my new Nissan Rogue. Our salesman, Marlon, was just excellent and was able to recommend a vehicle that exactly met our needs. T I am so pleased with my new Nissan Rogue. Our salesman, Marlon, was just excellent and was able to recommend a vehicle that exactly met our needs. The Service Department is also excellent. This is the way a dealership should deal with its customers. We are just so happy all the way around! More

Purchase and follow up. Recently purchased a new Rogue. Excellent service from sales staff, Dan, and Manager, Nick. Very professional and understanding of our needs. Follow u Recently purchased a new Rogue. Excellent service from sales staff, Dan, and Manager, Nick. Very professional and understanding of our needs. Follow up appointment with service department also very seamless. Staff polite and courteous. More

customer service in light of complaint Service Advisor Coulton Gibson was wonderful to work with as was Joel McPhail, head of the auto complaints dept in resolution of car heater issue Service Advisor Coulton Gibson was wonderful to work with as was Joel McPhail, head of the auto complaints dept in resolution of car heater issue More

Amazing customer service... please read! Dealt with Zach, Colton, and Bob on the finance side... I have nothing but great things to say about all of them! Very fair, got straight answers, an Dealt with Zach, Colton, and Bob on the finance side... I have nothing but great things to say about all of them! Very fair, got straight answers, and most importantly I left the dealership happy with the deal I made. More

Exceptional Service Recently purchased a used vehicle through Birchwood Infinity. James and Bob were both extremely professional, knowledgeable and accommodating. I Recently purchased a used vehicle through Birchwood Infinity. James and Bob were both extremely professional, knowledgeable and accommodating. I enjoyed working with James as we explored our options of the purchase of our first Infinity. All 3 of my meeting request appointments were on time and I never felt rushed. Once a vehicle was selected, working with Bob in the Financial Department was a great experience. Professional, relaxed, explained everything in detail. Thank you for the exceptional experience! More

Another Excellent Customer Service Experience @ Birchwood In Once again, Kory, Carly and The Service Department did an Excellent Job on my QX70r. Kory never fails to make you feel like the Most Important Custo Once again, Kory, Carly and The Service Department did an Excellent Job on my QX70r. Kory never fails to make you feel like the Most Important Customer ever. I met Carly who is new to me in the Service Department, she was friendly and took the time to explain things pre and post the Servicing of my vehicle. Driving my QX70r Baby home on the Perimeter after leaving the Dealership...Amazing!!! Thanks to Infiniti Team/Technicians More

Richard yasay “ sales consultant “ doesn’t know how to talk Hi totally unsatisfied with caustmer dealing . Booked an appointment with a sales person and they called me to confirm . By the time we reached there Hi totally unsatisfied with caustmer dealing . Booked an appointment with a sales person and they called me to confirm . By the time we reached there they said vehicle has been sold out yesterday More

Great vehicle shopping experience, I walked into the dealership after chatting on line with one of the sales staff, expecting to purchase a pre-owned vehicle. I returned a couple of day I walked into the dealership after chatting on line with one of the sales staff, expecting to purchase a pre-owned vehicle. I returned a couple of days later and drove home a brand new Rogue. I have had many comments and envious stares sent my way. The Lord is good. More

Excellent Service was fast and courteous. My car was done ahead of schedule. Joe was good to work with and called me as soon as it was done and went over thin Service was fast and courteous. My car was done ahead of schedule. Joe was good to work with and called me as soon as it was done and went over things with me. The report has excellent level of detail. Overall an rxcellent experience. More

Great Experience Daniel was extremely helpful & knew what he was talking about, very professional!I never felt like I was being pressured into buying. Our experience w Daniel was extremely helpful & knew what he was talking about, very professional!I never felt like I was being pressured into buying. Our experience was great and we would highly recommend More