Birchwood Lexus

Diagnosed and repaired my vehicle's problem 10/10. Claimed to find additional very expensive problems ($2500) but failed to justify their claim. Felt like we were taken advantage of. Claimed to find additional very expensive problems ($2500) but failed to justify their claim. Felt like we were taken advantage of. More

Very Good quality of service, they also provided me another car so I can do my personal activities while I'm waiting for my car that was In-service. another car so I can do my personal activities while I'm waiting for my car that was In-service. More

This dealership provides a welcoming and friendly atmosphere to people whether they are buying or servicing their vehicle. The environment is super clean and outfitted with the latest in technology T atmosphere to people whether they are buying or servicing their vehicle. The environment is super clean and outfitted with the latest in technology The service for my vehicle was performed in a timely, efficient and professional manner. I love the fact that loaner vehicles are provided, or Uber rides when not available. This dealership wants your business and they have shown it on every occasion when I've been there. They make me feel good about my decision to choose Birchwood Lexus as my dealership. Good products, great people and wonderful attitudes. Excellent. More

The service is very punctual which is important to me. I work on the opposite side of town and a loaner car for the day is also important and getting a car for the day was appreciated. The staff are extre I work on the opposite side of town and a loaner car for the day is also important and getting a car for the day was appreciated. The staff are extremely friendly and efficient and the updates they send make the service experience seamless. They didn't have to call me and I didn't have to try getting someone on the phone to answer simple questions using their text updates. Loved it! More

Great friendly service. They have your interests as their number one requirement. Customer service is most important. They have your interests as their number one requirement. Customer service is most important. More

Thank you so much Eric! My daughter is so thrilled. Service was amazing, and you explained all so well. Thank you to Stefan and Devon for answering all our questions and bei My daughter is so thrilled. Service was amazing, and you explained all so well. Thank you to Stefan and Devon for answering all our questions and being so prompt. Daisy K More

Wesna and Adam are the staff to look out for when shopping for a Lexus. They are exceptional and make your experience wonderful. Great outfit at a wonderful location.. shopping for a Lexus. They are exceptional and make your experience wonderful. Great outfit at a wonderful location.. More

Birchwood Lexus is set up perfectly to deliver superior customer service and one is never left wanting by these professionals. customer service and one is never left wanting by these professionals. More

Awesome lease experience @ Birchwood Lexus. Great staff and service! Adam was very attentive to details and it was a pleasure to deal with him and other staff members. Great staff and service! Adam was very attentive to details and it was a pleasure to deal with him and other staff members. More

All around exceptional customer service from beginning to end. Keep you up to date on the status of where they are on servicing your car and what they are doing, explain everything in detail, very friendly a end. Keep you up to date on the status of where they are on servicing your car and what they are doing, explain everything in detail, very friendly and courteous. The valet service is a bonus when at work, making it convenient and the adding the chocolates at the end of the service is a nice touch to show their appreciation of using their services. Highly recommend. More