Birchwood Kia West

Lyle - is the best service advisor around - friendly, knowledgeable and makes the process easy. I like this location since they offer a VIP work Pod so you can stay and work while they complete the serv knowledgeable and makes the process easy. I like this location since they offer a VIP work Pod so you can stay and work while they complete the service - the new service where they send you a video of suggested additional service required is awesome - this allows you to make an informed decision based on the video! More

Clodia the sales person was verry good at explaining different options. The finance manager proposed different protection options and he was very informative. different options. The finance manager proposed different protection options and he was very informative. More

Great service! Allen in sales was very helpful and accommodating. The sales and finance managers were so nice. They provided me all the important information and a Allen in sales was very helpful and accommodating. The sales and finance managers were so nice. They provided me all the important information and answered all my questions to the level that I will understand. Overall, the sales team in this dealership is amazing! More

Friendly and knowledgable staff. Lyle and the rest of service team including technicians are awesome. Lyle and the rest of service team including technicians are awesome. More

The staff on both sides of the deal (sales and service) are amazing. Josh and Mark on the sales side and Tommy on the service side are nothing short of exceptional. are amazing. Josh and Mark on the sales side and Tommy on the service side are nothing short of exceptional. More

Thank you Zack for all your efforts in making me feel welcomed and always available to help at all the times. welcomed and always available to help at all the times. More

I was very pleased with the professional service that I received recently. The service on my car was done in a timely manner and the staff were very courteous. Communication was great! received recently. The service on my car was done in a timely manner and the staff were very courteous. Communication was great! More

All of the people who helped me were Wonderful. A big Thank you to Rory, Josh, Matt & George for all they did to get me on my way! I LOVE my Kia Soul!! A big Thank you to Rory, Josh, Matt & George for all they did to get me on my way! I LOVE my Kia Soul!! More

Friendly and VERY helpful staff. They helped my mom and I out during a very stressful situation with MPI and got her a beautiful 2022 Seltos. I would recommend this dealership based They helped my mom and I out during a very stressful situation with MPI and got her a beautiful 2022 Seltos. I would recommend this dealership based on our wonderful experience. More

Went above and beyond to help us and to make sure we got the exact vehicle we wanted the exact vehicle we wanted More