Birchwood Honda Regent

Excellent job I was very satisfied with my 2 recent services with you guys! The last one was done quickly that means I was able to do more stuff that day two thumb I was very satisfied with my 2 recent services with you guys! The last one was done quickly that means I was able to do more stuff that day two thumbs up and keep up the good job 👍🏼 👍🏼 More

Above and beyond Customer Service Recently I had occasion to take my 2016 Civic in for an oil change. It has snowed that morning and I had a lot of difficulty getting traction on my wa Recently I had occasion to take my 2016 Civic in for an oil change. It has snowed that morning and I had a lot of difficulty getting traction on my way into the dealership. When I arrived my service advisor James presented some options for winter tires. I declined as I had a different brand in mind at another supplier. Later that morning I learned I would not be able to get the tires I wanted this winter. I instantly called James and asked him to email me three quotes. He did so without delay and then contacted me on the phone a few minutes later to review them. James made sure the tires and the winter rims were in stock and that he could have them on the car by the time I arrived to pick it up later that afternoon. Because of James exemplary customer service, and his efforts above and beyond the reason I had brought the vehicle in, I left the dealership with a much safer than when I drove in with that day. I feel completely comfortable recommending these guys to my friends and family and will definitely be bringing my vehicle back in the future. More

Excellent I had been to this dealership with car fast idling issue for some years. Many Service advisers tried helping but weren't successful. This year, Rhon I had been to this dealership with car fast idling issue for some years. Many Service advisers tried helping but weren't successful. This year, Rhonda stepped up to help me with and coordinating with Honda Canada. They jointly have tried to fix my problem. Really appreciate their accountability. I will update once this reoccur or not after testing on December cold morning. Thank you More

Never disappointed! Bought my Honda Accord here 9 years ago. Always bring it in for regular servicing as recommended and truly appreciate the pleasant knowledgeable sta Bought my Honda Accord here 9 years ago. Always bring it in for regular servicing as recommended and truly appreciate the pleasant knowledgeable staff and outstanding service! More

Winter Tires Your winter tire pricing was comparable to that of other reputable companies, especially with the matching rebate. Everything needed was in stock, no Your winter tire pricing was comparable to that of other reputable companies, especially with the matching rebate. Everything needed was in stock, no waiting required. The appointment was made at my convenience and installation was quick. We also received valuable information on switchover dates, storage and eventual replacement. More

Nice People.. Because you delivered customer satifaction and your team members are customer oriented..keep it up..i really appreciate how they treat me during my vi Because you delivered customer satifaction and your team members are customer oriented..keep it up..i really appreciate how they treat me during my visit.mark my word i will also recommend my family friens to get their car under your company.. More

My first car purchase couldn't have been better! I leased my first car with Honda and the experience was great. I loved the transparency shown to me as a customer. There was no unnecessary upselling I leased my first car with Honda and the experience was great. I loved the transparency shown to me as a customer. There was no unnecessary upselling techniques used. Very happy with the purchase. More

10 years of honesty and excellent service My husband and I bought our first Honda 10 years ago (hybrid Civic still going strong) and have been so happy, not only with the car but with the qual My husband and I bought our first Honda 10 years ago (hybrid Civic still going strong) and have been so happy, not only with the car but with the quality and integrity of the service from Honda on Regent over the years. Early last year my husband passed away from cancer, and since he had looked after everything related to our cars, computers and electronics for over 30 years, these things were added to a long list of stressors compounding my grieving process. The last time he took our car in for service he brought me with him and introduced me to Jimmy. Nothing was spoken but I knew that he was handing me over into the care of the service people at Honda on Regent. And how wonderful and caring they have all been to me. I still don't know much about cars (and frankly don't really want to) so having kind, competent and honest staff to guide me through the process every time I bring the car in is beyond appreciated. On those days, I always feel my husband is riding in the passenger seat alongside me. There is no question that my next vehicle with be another Honda serviced at Regent. More

The Greatest! great experience! great people! great service! these people help with your needs. they understand and genuinely care of people. and will get you the b great experience! great people! great service! these people help with your needs. they understand and genuinely care of people. and will get you the best vehicle out there! More

this dealership is pure garbage Don't do any business with them, they don't care about people, just want to steal your money . Stupid workers in the shop, they are all ignora Don't do any business with them, they don't care about people, just want to steal your money . Stupid workers in the shop, they are all ignorants, the managers and the rest of the staff, everybody in this dealership . They lie to your face..... More