Birchwood BMW

By far, the best I’ve ever dealt with. A salesman talked to us about the estimated trade in value of our car and answered other questions that we had while we were waiting for our car to A salesman talked to us about the estimated trade in value of our car and answered other questions that we had while we were waiting for our car to be ready. More

Knowledgeable staff and great service; have had a very positive experience over the past 5 years of having our car serviced here. positive experience over the past 5 years of having our car serviced here. More

Timely, professional service with next to no delays on requests for information and up to the minute progress reports. Excellent workmanship. Extremely courteous and efficient. requests for information and up to the minute progress reports. Excellent workmanship. Extremely courteous and efficient. More

Excellent service department. Bryan is fantastic to deal with. Honest and integrity come to mind when I deal with him. Greg almost always comes out to checks in with me and to see Bryan is fantastic to deal with. Honest and integrity come to mind when I deal with him. Greg almost always comes out to checks in with me and to see how my experience was. Thank you for what you all do it is much appreciated. Keep up the great work. More

Excellent customer service , friendly staffs and environment , repair has done accordingly and a free car wash which is nice environment , repair has done accordingly and a free car wash which is nice More

great place to deal with. they took they time to answer all my questions in detail,the sales person was outstanding he was very knowledgeable about the products.i highly recomm they took they time to answer all my questions in detail,the sales person was outstanding he was very knowledgeable about the products.i highly recommend this dearlship. More

They are very professional. coutresous and prompt. The service was managed quickly. The service technition was very polite. coutresous and prompt. The service was managed quickly. The service technition was very polite. More

Excellent customer service, very positive & friendly like always, they make feel welcome. They send me a video about the work that is supposed to be done, which is an awesome idea, great job. Thanks to Bill always, they make feel welcome. They send me a video about the work that is supposed to be done, which is an awesome idea, great job. Thanks to Bill & valet representative for an awesome job too. More

Excellent service, as always, and always a bonus to have a spotless vehicle when complete. My service contact, Bill Hagidiakow, kept me informed on the status of my vehicle, answered my questions and even p a spotless vehicle when complete. My service contact, Bill Hagidiakow, kept me informed on the status of my vehicle, answered my questions and even provided me with a video of my vehicle’s inspection. Love that! More

Great customer service. Although I am unhappy with X1’s performance. I need to replace the breaks after 30KM, and they blamed it on Covid (although I was driving my vehicle Although I am unhappy with X1’s performance. I need to replace the breaks after 30KM, and they blamed it on Covid (although I was driving my vehicle still frequently.) More