Birchwood BMW

Great Customer Service There is an amazing team of people providing service at Birchwood BMW. Always greeted with a smile and they remember your name. Anything that needs There is an amazing team of people providing service at Birchwood BMW. Always greeted with a smile and they remember your name. Anything that needs to be taken care is done so promptly. If there is a problem they quickly look to rectify the problem and ensure its done right. They are very knowledge and understand your BMW perfectly. I have never had a question go unanswered and usually improves my driving experience! I am grateful to the Service Team Greg manages, they are great representation of the BMW brand. More

Amazing service, professional, understanding, knowledgeable I love everything about dealign with BMW. Before I dreaded getting my oil changed or car checked up now I look forward to it. From the Valet service I love everything about dealign with BMW. Before I dreaded getting my oil changed or car checked up now I look forward to it. From the Valet service, to accommodating a busy work schedule to constant updates on what is happening with the car. I love it all. This is part of the reason I will be with BMW for a very very long time More

Great experience Ben was knowledgeable on the Brand and each vehicle, he understood the strengths and weaknesses in the competition. Walked me through the technology Ben was knowledgeable on the Brand and each vehicle, he understood the strengths and weaknesses in the competition. Walked me through the technology at the point of sale and was proffesional all the way to the finish line. The follow calls were helpful as well, Thanks BMW! Thanks BEN! More

Patience and undesrtanding The staff at Birchwood BMW make you feel like your needs and requirements are more important than the bottom line. They are extremely knowledgeable an The staff at Birchwood BMW make you feel like your needs and requirements are more important than the bottom line. They are extremely knowledgeable and want to make sure that it is more than just a vehicle one buys there. I would recommend Steven and Alex to anyone looking for a German car! More

Great Service Bill was awesome, he went above and beyond for me. I'm extremely happy with the repairs on my BMW, it came back to me looking brand new again. Bill was awesome, he went above and beyond for me. I'm extremely happy with the repairs on my BMW, it came back to me looking brand new again. More

client experience matches the BMW brand. Great experience overall. Tony, Steve, Stuart, and Dale were all great to deal with. The treatment is what you would expect of a premium dealership. L Great experience overall. Tony, Steve, Stuart, and Dale were all great to deal with. The treatment is what you would expect of a premium dealership. Loving the car --- nothing drives like a premium German car!!! More