Birchwood BMW

Prompt, friendly, knowledgeable. Excellent waiting area to accommodate COVID protocols which were followed to a T. Washing the car was a nice touch. Service rep thoroughly reviewed our inspection report to accommodate COVID protocols which were followed to a T. Washing the car was a nice touch. Service rep thoroughly reviewed our inspection report and answered our questions. More

Great service and friendly staff. If you going to be find your dream car that’s the right for you. Anyone looking for new wheels just go to Birchwood. your dream car that’s the right for you. Anyone looking for new wheels just go to Birchwood. More

Emily and the service team are always a pleasure to deal with. They listen to my needs and are clear on what needs to be done. with. They listen to my needs and are clear on what needs to be done. More

Nice and great service, would always comeback and recommend, it’s pricey but in the end it’s worth the service, just the shuttle service that’s missing this pandemic recommend, it’s pricey but in the end it’s worth the service, just the shuttle service that’s missing this pandemic More

Efficient and prompt attention to my needs over 25 yrs. I am a loyal bmw customer for the rest of my driving life. Patrick and Ashley are great ambassadors for the brand am a loyal bmw customer for the rest of my driving life. Patrick and Ashley are great ambassadors for the brand More

Excellent dealership with superior sales and service personnel who go out of their way to make your experience a pleasant one! It is always a pleasure to drop off and pick up your vehicle from this deal personnel who go out of their way to make your experience a pleasant one! It is always a pleasure to drop off and pick up your vehicle from this dealership. More

Best sales and service in the city. prompt, and completely satisfactory experience. The loaner vehicle was also very very much appreciated. Will continue to recommend for the best in sales and serv completely satisfactory experience. The loaner vehicle was also very very much appreciated. Will continue to recommend for the best in sales and service! More

Had service appointment there recently. Loaner car made it totally hassle free. When car was ready, all work had been addressed to my satisfaction. Only thing that would have made it better would be if ins it totally hassle free. When car was ready, all work had been addressed to my satisfaction. Only thing that would have made it better would be if instead of Mini for loaner, it was an M850 Competition. More

I have been very satisfied with my dealings with Birchwood BMW. The sales people are genuinely helpful and know the product and try to work with the customer. The service department is a pleasure t Birchwood BMW. The sales people are genuinely helpful and know the product and try to work with the customer. The service department is a pleasure to deal with. Prompt, courteous, and accommodating. More

My first interaction with this dealership was with Kyle Deck. He was very knowledgeable about the product and ultimately was part of the main reason I purchased my 2016 X5 here. Also, the service desk pers Deck. He was very knowledgeable about the product and ultimately was part of the main reason I purchased my 2016 X5 here. Also, the service desk personnel has been very helpful and thorough when explaining my servicing needs. A special shout-out to service representatives, Ashley and Emily. More