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Bill Jacobs BMW
Naperville, IL
2,631 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,631 reviews
April 29, 2024
Great service from Mike Alwin and the team at Bill Jacobs, got me in last minute and were able to get my car fixed and back to me by end of day, Mike kept me updated throughout the entire process. Jacobs, got me in last minute and were able to get my car fixed and back to me by end of day, Mike kept me updated throughout the entire process. More
by Bingogeri777
Employees Worked With
Mike Alwin
Helpful April 29, 2024
Thank you to Mike Alwin for advise on having my vehicle fixed , Mike took the time to review all my options and give the best advice on getting my car back on the road. fixed , Mike took the time to review all my options and give the best advice on getting my car back on the road. More
by Michael Randazzo
Employees Worked With
Mike Alwin
April 29, 2024
Thank you for the service provided my Mike A and the team at Bill Jacobs BMW, been servicing there for years and always extremely satisfied with the service provided. at Bill Jacobs BMW, been servicing there for years and always extremely satisfied with the service provided. More
by lnewberry23
Employees Worked With
Mike Alwin
April 29, 2024
My vehicle was in the shop longer than expected due to a parts delay. Brendon kept me updated and even provided me with a loaner vehicle! 5 star service! parts delay. Brendon kept me updated and even provided me with a loaner vehicle! 5 star service! More
by Mgonz
Employees Worked With
Brendon
April 29, 2024
My first service experience was amazing. Alex Flinn walked me through the service department and showed me where everything is. He was extremely helpful and now I know exactly how BMW servic Alex Flinn walked me through the service department and showed me where everything is. He was extremely helpful and now I know exactly how BMW service operates. More
by Vincent
Employees Worked With
Alex Flinn
April 29, 2024
Bill, Kelly, and team were so helpful in me selecting my next BMW. They are friendly, responsive, and knowledgeable. I love my new i4 M50! next BMW. They are friendly, responsive, and knowledgeable. I love my new i4 M50! More
by jeffreyrheine
Employees Worked With
Bill, Kelly, Rob
