Big Lakes Dodge Chrysler Jeep Ram Ltd.

They like to waste your time with the misrepresentation of features and the manger is super unprofessional and doesn't want to take any accountability for misrepresentation of the features displayed on the of features and the manger is super unprofessional and doesn't want to take any accountability for misrepresentation of the features displayed on the website. Buyer,, don't waste your time going over there. Stock #: J20092A VIN: 1C4RJFAG2GC313580 2016 Jeep Grand Cherokee doesn't even have a backup camera and the rear brake discs are full rust. The proof is attached with this review. Dodge Canada, please coach the staff at Big lakes dodge on showing some excellent customer service and not making assumptions and misrepresentations to sell their products. More

Poor service I have been a loyal customer of this dealership since the early 90’s. Since the new ownership, it’s apparent they do not believe in customer service. I have been a loyal customer of this dealership since the early 90’s. Since the new ownership, it’s apparent they do not believe in customer service. I had an issue with my Ram and I told them what I thought the issue was. That was totally ignored, they had the truck for 60 days and charged me $2800 for what should have been an obvious warranty power train claim. On top of that, I paid an additional $300 to have it towed to the dealership I was loyal to and they didn’t provide a loaner vehicle for the first two weeks so I had to pay almost $1400 for a rental vehicle. I’d advise anyone to stay away from this dealership! More