Bel-Air Lexus

Bad Service, avoid them Went to get engine noise fixed after spending thousands of dollars service department told me they have no idea how to fix the issue. After a week eng Went to get engine noise fixed after spending thousands of dollars service department told me they have no idea how to fix the issue. After a week engine started loosing oil and I am told to replace the engine. Avoid them. More

A very good and true Lexus dealer I've been going there for 5 years for 4 different Lexus vehicles. They take the time to explain what needs to be done, not pushy, don't try to do wor I've been going there for 5 years for 4 different Lexus vehicles. They take the time to explain what needs to be done, not pushy, don't try to do work that is not needed, keep you in the loop. Overall, I am extremely satisfied with their service department. Not cheap, but it is a Lexus. Definitely the best Lexus dealer in town... More

Excellent sales experience We dealt with Marc Vaillancourt and even though we did not purchase a Lexus from him we enjoyed our low pressure, low key sales experience. He took th We dealt with Marc Vaillancourt and even though we did not purchase a Lexus from him we enjoyed our low pressure, low key sales experience. He took the time to explain current sales incentives and features/options for the RX we were looking at. We picked a Highlander from across the street at the Bel-Air Toyota which better fitted our needs and he arranged our test drive/demo for both vehicles. However if you are in need of a Lexus go see Marc V. Did not have the same experience from the OTHER Lexus dealer when we had visited. I would recommend Bel-Air. More