Bannister Honda Service & Car Sales

Great Service We've had continuous great service for our 2005 Odyssey and will continue to return. We live near the lower mainland and have many options for servici We've had continuous great service for our 2005 Odyssey and will continue to return. We live near the lower mainland and have many options for servicing. However we choose to have our vehicles serviced in Vernon. More

Air bag recall and oil change The service was top notch....fast and friendly service....cleaned my car....way beyond expectations. Thinking about getting a new car and would not he The service was top notch....fast and friendly service....cleaned my car....way beyond expectations. Thinking about getting a new car and would not hesitate to buy from them....... More

Met me expectations Overall my experience was inline with my expectations based on previous maintenance services. It was very nice they washed the outside of my car and w Overall my experience was inline with my expectations based on previous maintenance services. It was very nice they washed the outside of my car and wiped down the inside. The latter was not expected. More

Buying a used car I arrived intending to look at one used car I found online. However, there were two cars on the lot that were identical models, but they had different I arrived intending to look at one used car I found online. However, there were two cars on the lot that were identical models, but they had different prices and different odometer readings - I ended up looking at both. Both cars had been shoveled out and warmed up when I got there! The first car I was shown was not the car I had intended on looking at. The only reason I knew this was because the odometer reading was different than the one I found online. The signing of this car was a bit confusing because the sign on the mirror said it was a LX model and the one on the side window said it was an EX model and both signs had two different prices. I found this confusing, but Enzo was quick to remedy my confusion. This was also the case with the car I had intended on seeing. When I was looking at the file for the car I was most interested in, there were some discrepancies between what the file had and what was posted on the car. Specifically, the odometer reading was significantly different on the file as compared to what the car actually had. Enzo and Don both looked into this and they ended up having four employees checking the file against the car to see where the error had been made - it ended up being a typo. I was very impressed at their commitment to rectify the error quickly. All of the staff I interacted with were very friendly and knowledgeable. Although there were some problems with signing and filing, I believe they handled everything quickly and with professionalism. I appreciated that the staff was not pushy about having me buy a car - they seemed genuinely interested in ensuring that I was well informed and happy with my decision rather than simply wanting to make a sale. A week or after purchasing my car, Enzo gave me a phone call to check-in with me about how I liked the car and encouraged me to stop in at the dealership or contact him should I have any questions about my car. More

Protection package Rust, undercoat, fabric and paint protection package installed. Car ready as promised with courteous and friendly service from all concerned. Work w Rust, undercoat, fabric and paint protection package installed. Car ready as promised with courteous and friendly service from all concerned. Work was explained and recommendations made for next few days. More

Car Servicing Bought my CRV there in 2011 Always excellent service! Staff are always friendly and helpful, very professional and organized. Thank you Liz Bought my CRV there in 2011 Always excellent service! Staff are always friendly and helpful, very professional and organized. Thank you Liz :0) :0) :0) More

Oil change and inspection First visit for me to Bannister Honda in Vernon. The service adviser was very friendly. After inspection I expected to hear of a few maintenance item First visit for me to Bannister Honda in Vernon. The service adviser was very friendly. After inspection I expected to hear of a few maintenance items that would need to be done. I was pleasantly surprised they were not needed and the oil change and inspection service was very competitively priced. (Cheaper then other lube shops I have visited in the past) they even washed my vehicle. Overall an excellent experience and I will return for other service when needed. More

Professional, thorough and caring! Consistently professional, thorough and caring. The Bannister Honda team is friendly and clearly aspire to score a "10" on every visit. I've never had Consistently professional, thorough and caring. The Bannister Honda team is friendly and clearly aspire to score a "10" on every visit. I've never had any unpleasant or sub-standard experience or service work. More

Painless Purchase! We recently found ourselves in the market for a new car and discovered Bannister Honda on the internet. We stopped by the dealership late one Saturday We recently found ourselves in the market for a new car and discovered Bannister Honda on the internet. We stopped by the dealership late one Saturday and were so impressed by the staff who helped us out. Jason Tissington went out of his way to answer every question we had, and by the end of our visit we had total confidence making a purchase from this dealership. Ryan from Finance was also very helpful. We have had our 'new to us' Honda Civic for a week now and we couldn't be happier. Our next purchase will be a new Honda and we know we will be returning to Bannister Honda in Vernon to seal the deal! More