Bannister Honda Service & Car Sales
Vernon, BC
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2,995 Reviews of Bannister Honda Service & Car Sales
Concerned that Honda is acting like other car dealerships A few months ago our "check engine light" came on. We were told by Bannister Honda to take off the gas cap for a few minutes and if the light went out A few months ago our "check engine light" came on. We were told by Bannister Honda to take off the gas cap for a few minutes and if the light went out everything was okay. We were not encouraged to have it checked out. It happened again recently, however they carefully checked things out and told us not to drive our van. They were very helpful in getting us a rental because they had no 'loaner' to use until the problem was fixed. However, they charged us for the diagnostic work because apparently, the warranty was up on that just this past April. I wonder why they didn't check the problem the first time. Oh yes, it was still on warranty. I have personally known of situations with other dealerships where the problem was not 'discovered until after the warranty was up. I did not expect it to happen with Honda. More
Very friendly and professional service Tammy, our Service Adviser was very helpful with our transaction. She was efficient and professional. We were very impressed. Having just moved back f Tammy, our Service Adviser was very helpful with our transaction. She was efficient and professional. We were very impressed. Having just moved back from Lloydminster, Alberta, we couldn't help but notice that the service rates were far lower. We will continue to bring our two Pilots in for regular maintenance. More
Recall Work The Bannister Honda team was very professional in dealing with my recall work. They replaced the recalled parts and noted another issue that needed to The Bannister Honda team was very professional in dealing with my recall work. They replaced the recalled parts and noted another issue that needed to be dealt with. The courtesy car they provided was clean and well maintained. When I got my car back it had been cleaned inside and out. Would recommend their service to anyone. More
Honda Service Appiuntnent I always experience great service at Bannister Honda. Grant has been exceptional and Tammy is always incredibly kind and accommodating. Excellent serv I always experience great service at Bannister Honda. Grant has been exceptional and Tammy is always incredibly kind and accommodating. Excellent service always. Thank you! More
Went over and above with the service on our Honda Pilot! Took my wife's Honda Pilot in for a service and some recall checks from Honda. The Honda jobs turned out to be more extensive and replacement parts ha Took my wife's Honda Pilot in for a service and some recall checks from Honda. The Honda jobs turned out to be more extensive and replacement parts had to be ordered. The vehicle would not be road worthy until the new parts could be fitted and they would take a day to arrive. Tammy kept us fully briefed with the situation and arranged a brand new courtesy vehicle for us to. Costs of repair covered by Honda and our Pilot received a much needed clean. I really can't rate the service department at Bannister Honda highly enough, thank you all very much.. More
Exceptional Service The service was done very quickly - all aspects carefully explained. The service took less time than I expected. My vehicle was returned cleaned and The service was done very quickly - all aspects carefully explained. The service took less time than I expected. My vehicle was returned cleaned and ready to go. Thank you More
Pleasure to deal with. The staff at Bannister Honda made my vehicle purchase easy and enjoyable. They were all very friendly, knowledgable and were a pleasure to deal with. The staff at Bannister Honda made my vehicle purchase easy and enjoyable. They were all very friendly, knowledgable and were a pleasure to deal with. They made the process as stress free as possible. I love my new car and will recommend Bannister Honda to my friends and family. More
Exceptional service While on holidays, the block in our 08 Honda cracked. We learned it was under recall so we limped it to Bannister Honda. We were in a difficult situat While on holidays, the block in our 08 Honda cracked. We learned it was under recall so we limped it to Bannister Honda. We were in a difficult situation and unplanned circumstance but this dealership went out of their way to accommodate us and get us back on the road. Jason in Sales was exceptional and Tammy at the service desk went out of her way to help us and our car is healthy, clean (!!) and back on the road. Five stars for customer care and service. Kudos to all the employees that make that business successful! More
Overall good It was easy to make an appointment. The service person was friendly, clearly explained the work done and the work was done within the suggested time. It was easy to make an appointment. The service person was friendly, clearly explained the work done and the work was done within the suggested time. I was disappointed, however, that the engine was not washed as I had especially requested (and saw marked down on the work requisition sheet). Unfortunately it is these little things that make an impression. More
Very good . We liked the fact there wasnt the usuall high pressure sales tactics. We needed to think about it overnight and they gave us that without trying to ge We liked the fact there wasnt the usuall high pressure sales tactics. We needed to think about it overnight and they gave us that without trying to get the sale right now! More















