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Bannister Honda Service & Car Sales

Vernon, BC

4.7
2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

November 01, 2018

Excellent! Solid dealership - Many thanks Khoa & co! I purchased a new Ridgeline Black Edition at Bannister and had a great experience. I dealt primarily with Khoa who was very approachable and helpfu More

by Chief Wiggum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Shae Smith, Udai Singha, Don Hodgin, Udai Singha, Shae Smith, Khoa Vo
October 31, 2018

Parts & Service While I did make two trips to pick up the parts I ordered I was given complimentary compensation for the inconvenience. The parts person stayed after More

by LSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
October 28, 2018

Huge Thank You. We very much appreciate the personal attention we received while purchasing a used vehicle. The professionalism and friendliness were exceptional and More

by pbandev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Udai Singha, Andrew Moreira, Rob Tannahill
Nov 28, 2018 -

Bannister Honda Service & Car Sales responded

Sorry for our delayed response to this incredible review but we have been experiencing technical difficulties. THANK YOU for your business. Our Team truly enjoyed getting to know you. We always hope that your purchase is only the start of this relationship and that we will continue to see you in the future. Many safe and happy travels.

October 26, 2018

Back and forth After all was said and done we came out with a great car that fits our lifestyle and within my wife budget financing. She will always drive a honda!! More

by Honda111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Khoa Vo
Nov 27, 2018 -

Bannister Honda Service & Car Sales responded

Sorry for this delayed response to your kind words Honda111 but we have been having technical issues. We were so happy that you found the right Honda for your needs. Your wife has great taste in vehicles. Safety, reliability and great styling. It has been a pleasure getting to know you. We wish you many safe travels until we see you again.

October 25, 2018

thanks the service at bannister Honda is excellent, all of the people I dealt with were polite new their related business andwere cooperative of my requests. More

by chevy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Tammy Schiewe, Rob Tannahill, Khoa Vo
Nov 27, 2018 -

Bannister Honda Service & Car Sales responded

Hi Chevy sorry for our delayed response to your kind review but we have been having technical issues. Our team truly enjoyed getting to know you. Your satisfaction is our number one goal. If we can be of anymore help please let us know. Thank you for your business and safe travels.

October 24, 2018

Not good My car is not even 1year old. It went in for an oil change. Was told it would be washed and vacuumed. Not only was that not done but they left grease More

by Aussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Schiewe, Steve Spark
Nov 05, 2018 -

Bannister Honda Service & Car Sales responded

Dear Aussie, On behalf of Bannister Honda, I would like to apologize for your frustrating experience with our Service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. We would like to offer you a premium clean on your vehicle at your convenience. I can even pick it up if you would like. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Again, i are sincerely sorry. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Steve Bullock Service Manager

October 23, 2018

Great staff and friendly service! We were at Banister getting our CRV serviced and ended up buying a truck! Khoa is amazing! He did so much to help us get the truck we love! Udai w More

by G&C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Khoa Vo, Steve Spark
Oct 23, 2018 -

Bannister Honda Service & Car Sales responded

G&C thank you very much for this review and for your buisness. We enjoyed getting to know you and appreciate the fact that you had to travel to come see us. If we can be of anymore assistance please let us know. Our Team wishes you many happy and safe miles until we see you again.

October 23, 2018

Service visit Another lovely experience visiting Bannister Honda for a service visit. Was served by Pat Loehndorf, the General Manager and Owner who was filling More

by KathyM1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron, shuttle service. Sorry, don't know who worked on my car, Pat Loehndorf
Oct 23, 2018 -

Bannister Honda Service & Car Sales responded

Hi KathyM1949 thank you for this wonderful review and your business. We truly enjoyed catching with you. If we can be of assistance please let us know. Many safe and happy miles until we see you again.

October 18, 2018

New Civic Purchase Quickest in and out purchase over ever done. All staff were great to work with and very helpful. I would recommend Bannister Honda to anyone looking More

by Glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Udai Singha, Tracy Evans, Andrew Moreira
Oct 18, 2018 -

Bannister Honda Service & Car Sales responded

Hi Glen. Thank so much for your kind words and business. We aim to make our customers vehicle purchase stress free and hopefully even a little fun. It has been a pleasure getting to know you and we look forward to seeing you in the near future. Many safe and happy miles.

October 09, 2018

Great buying experience at Bannister Honda! Excellent customer service! Jason was friendly, knowledgeable and always helpful - but low pressure! I really appreciate the time he spent answering More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Jason Tissington, Rob Tannahill
Oct 09, 2018 -

Bannister Honda Service & Car Sales responded

Music to our ears happy customer! It was a pleasure getting to know. You choose an amazing vehicle to keep your adventures safe and fun. If we can be of anymore help please let us know. Thank you for your business.

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