Bannister Honda Service & Car Sales
Vernon, BC
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2,995 Reviews of Bannister Honda Service & Car Sales
Excellent! Solid dealership - Many thanks Khoa & co! I purchased a new Ridgeline Black Edition at Bannister and had a great experience. I dealt primarily with Khoa who was very approachable and helpfu I purchased a new Ridgeline Black Edition at Bannister and had a great experience. I dealt primarily with Khoa who was very approachable and helpful right from when we first met. When Khoa gave me a set of keys to take a Ridgeline for a test drive on my own 5 minutes after we met I had a good feeling, a far cry from some dealerships that almost try to bully their way to a sale. We did most of the deal via text and the stress was very much kept to a minimum. I also dealt with some of the other members of staff (Don, Shae, Udai) who also went out of their way to make the experience as smooth as possible If you're in the market for a Honda you should try Bannister because if the Ridgeline is as good as I expect it to be it probably won't be my last..... More
Parts & Service While I did make two trips to pick up the parts I ordered I was given complimentary compensation for the inconvenience. The parts person stayed after While I did make two trips to pick up the parts I ordered I was given complimentary compensation for the inconvenience. The parts person stayed after hours on both occasions to allow me to pick up the parts. The Service Department was very prompt, efficient and effective in scheduling and checking in clients.This is a busy place in a smaller center with advance bookings. I must say I was absolutely thrilled that my car had been washed when I picked it up. More
Huge Thank You. We very much appreciate the personal attention we received while purchasing a used vehicle. The professionalism and friendliness were exceptional and We very much appreciate the personal attention we received while purchasing a used vehicle. The professionalism and friendliness were exceptional and we would highly recommend Bannister Honda, as well as each person we had contact with. Thank you, Andrew, for getting things going, for keeping in touch and for following through to the end. Thank you Udai for explaining, clarifying and for your attention to detail. Thank you ALL for your willingness to work with us and for making this purchase a great experience. More
Back and forth After all was said and done we came out with a great car that fits our lifestyle and within my wife budget financing. She will always drive a honda!! After all was said and done we came out with a great car that fits our lifestyle and within my wife budget financing. She will always drive a honda!! Huge shout out to Udai you rock thanks for all the help you made use very comfortable in your dealership and with my wife purchase. More
thanks the service at bannister Honda is excellent, all of the people I dealt with were polite new their related business andwere cooperative of my requests. the service at bannister Honda is excellent, all of the people I dealt with were polite new their related business andwere cooperative of my requests. I also appreciated the not so much pressure sales approach. More
Not good My car is not even 1year old. It went in for an oil change. Was told it would be washed and vacuumed. Not only was that not done but they left grease My car is not even 1year old. It went in for an oil change. Was told it would be washed and vacuumed. Not only was that not done but they left grease marks on my leather interior, they left their paper mat covers in my car and had my cargo cover on my front seat. They didn’t reset my oil life indicator. Told me my battery wasn’t very good but said Honda wouldn’t replace it at this stage and told me I had a automatic transmission leak so I would have to come back in 3weeks. I’m so disappointed 🙁 just not what I expected from Honda’s Canadian car dealership of the year. How the heck did that happen!!!!! More
Great staff and friendly service! We were at Banister getting our CRV serviced and ended up buying a truck! Khoa is amazing! He did so much to help us get the truck we love! Udai w We were at Banister getting our CRV serviced and ended up buying a truck! Khoa is amazing! He did so much to help us get the truck we love! Udai was very friendly and extremely helpful as well. We were always greeted warmly and promptly attended to. The only reason I deducted 1 star was due to the amount of time we had to wait for our truck to be ready. I am happy the service people caught the problems and fixed them as best as possible before we left. We understand that the circumstance was unforeseeable, but being from out of town it turned a long day into a very long day. Thank you Udai and Khoa for helping us throughout the day. As far as the service on our CRV, everything is fine. Steve at the service department is friendly and explained the repairs well. Thank you! More
Service visit Another lovely experience visiting Bannister Honda for a service visit. Was served by Pat Loehndorf, the General Manager and Owner who was filling Another lovely experience visiting Bannister Honda for a service visit. Was served by Pat Loehndorf, the General Manager and Owner who was filling in for an employee, so that was a nice chance to catch up with him. Had shuttle service provided by Myron both ways and he was friendly and courteous. I got a full explanation for everything that was done and my car is sparkling clean too. More
New Civic Purchase Quickest in and out purchase over ever done. All staff were great to work with and very helpful. I would recommend Bannister Honda to anyone looking Quickest in and out purchase over ever done. All staff were great to work with and very helpful. I would recommend Bannister Honda to anyone looking for a new vehicle. More
Great buying experience at Bannister Honda! Excellent customer service! Jason was friendly, knowledgeable and always helpful - but low pressure! I really appreciate the time he spent answering Excellent customer service! Jason was friendly, knowledgeable and always helpful - but low pressure! I really appreciate the time he spent answering my questions and going through all the wonderful features of the CRV. My time at the dealership was easy and enjoyable - it was a pleasure to deal with Jason, Udai, and Rob. Thank you for a great experience every step of the way! More