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Bannister Honda Service & Car Sales
Vernon, BC
2,995 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,995 Reviews of Bannister Honda Service & Car Sales
October 13, 2019
Very friendly and accommodating service, all round. This is the third Honda purchase from Bannister in our family in the past 3 years. The car sales and service industry is one that I've been condition This is the third Honda purchase from Bannister in our family in the past 3 years. The car sales and service industry is one that I've been conditioned to approach with a sense of distrust, both from media and from past personal experiences. But, I have to say that at Bannister Honda the customer service staff, from greeters to sales to service, are very well prepared to meet that distrust head-on ... to stay focused, friendly, and responsive. Don't get me wrong, it is a sales business and it is not there to give the customer the financial advantage, but they do it well and with the objective that they leave a satisfied customer with a good product and a good service result, and with a readiness to come back for more. It's clearly working with me! More
by jpremstein
Employees Worked With
Don Hodgin, Udai Singha, Shae Smith, Khoa Vo, Steve Bullock
Helpful October 12, 2019
Great Service Overall was a very good experience. I think Khoa will do very well as he gets more experience He is a very pleasant young man . Udai in finance is ama Overall was a very good experience. I think Khoa will do very well as he gets more experience He is a very pleasant young man . Udai in finance is amazing. He really worked hard to get me approved and a payment I could manage. I was impressed with everyone I dealt with getting this car. More
by Denyse
Employees Worked With
John in service , Don Hodgin, Udai Singha, Khoa Vo, Kyle Dimond
October 11, 2019
Fantastic Dealership! Thank you again Bannister, I'm so happy with my second purchase from you. You are a very friendly and accomodating bunch, with plenty of patience. M Thank you again Bannister, I'm so happy with my second purchase from you. You are a very friendly and accomodating bunch, with plenty of patience. My upgrade to an AWD was necessary, and Rick, thankyou for all of your knowledge. It made the decision EASY to make. (I LOVE the 360 degree heated steering wheel)! Thanks for staying late, and coming in on your day off! I appreciate that very much. Great dealership!!!! More
by Morag
Verified CustomerEmployees Worked With
Don Hodgin, Udai Singha, Jason Tissington, Shae Smith, Tracy Evans, Rob Tannahill, Rick August
October 11, 2019
5 star Everyone is so friendly and helpful and they try to help with you anything you need and answer all your questions. Will definitely return within the y Everyone is so friendly and helpful and they try to help with you anything you need and answer all your questions. Will definitely return within the years and recommend people to buy a car from them More
by t-gunderson
Employees Worked With
Don Hodgin, Roxane Seaton, Shae Smith, Steve Bullock, Denver Anderson
October 10, 2019
Friendly, knowledgable and efficient. I’ve always enjoyed a positive service experience at Bannister Honda in Vernon. This morning was especially pleasant, as I was warmly greeted by L I’ve always enjoyed a positive service experience at Bannister Honda in Vernon. This morning was especially pleasant, as I was warmly greeted by Lauren at the Service desk, along with Technician, Todd who was smiling and eager to get started. Lauren was receptive to any concerns I had and her suggestion to have my car’s wheel-alignment checked in conjunction with the scheduled ‘B-Service’ and seasonal wheel/tire changeover proved to be wise. The alignment was found to be out of spec, adjustments were made and as a result my car now tracks better down the highway with less effort and likely reduced tire wear as well. I was comfortable waiting onsite in the Customer Lounge and was surprised how quickly the service was completed. My car is running great and I have greater peace of mind as winter driving conditions are nearly upon us. Thank you :) More
by Timbit
Employees Worked With
Todd - Service Technician, Lauren Brown
October 08, 2019
Fantastic service all around Not only did Jason make us fall in love with a car in 5 minutes, he also made sure everytime we came in that we were taken care of and given the best Not only did Jason make us fall in love with a car in 5 minutes, he also made sure everytime we came in that we were taken care of and given the best service possible. Riley helped us out on sereval occasions when it wasnt even his sale and never made us feel like it was a hassle. Shae was extremely helpful while dealing with our co signer who was across the province. Even when we had car problems the day after delivery, everyone at Bannister Honda was beyond helpful. They (Don and Jason) came straight to our car first thing in the morning, and delivered it back home all fixed and cleaned. Words cannot explain the amazing service we recieved. More
by Shelby Doering
Employees Worked With
Don Hodgin, Jason Tissington, Shae Smith, Riley Preston
October 07, 2019
On Time & Well Done My SUV ( CR-V ) was taken in on time and reappeared 45 min. later washed and ready! This is exceptional service. Thank You Steve and you service staff My SUV ( CR-V ) was taken in on time and reappeared 45 min. later washed and ready! This is exceptional service. Thank You Steve and you service staff and tecks. Nice work. More
by HUGHCLARKE
Employees Worked With
John, Don Hodgin, Roxane Seaton, Steve Bullock
October 07, 2019
Needs a little work I love that they keep me informed of trade in programs. Makes me feel special with the personalized calls. Im normally happy with my service there. Th I love that they keep me informed of trade in programs. Makes me feel special with the personalized calls. Im normally happy with my service there. This last one could have improvements. I was quoted a lot of money to get my brakes done. I feel like if they wanted my business they could have given me a few options and explanations instead of the biggest amount and then grudgingly saying well we can make it cheaper. I may have went with them doing the service if there was payment options. I also got quoted for some work that i think my extended warranty covers. If they had asked if i had extended warranty they may have got more work done on the vehicle at once instead of risking me taking it to someone else and paying them to do it. I asked the guy who called me when my vehicle was ready to ask the shuttle driver to pick me up. Waited half hr to 45 mins only to realize he never passed along the message. So we waited and waited until i finally called and asked him myself for a ride. He was there in less than 10 mins. I was supposed to stay after and look at other vehicle options for trade in for my other vehicle but we left. Didnt feel as important after that. More
by GALLINGER_BOBBI
Employees Worked With
Think it was kyle. Not entirely sure though., Kyle Dimond
October 05, 2019
Excellent customer service Professional and willing to go out of their way to help you out. I was even offered one of their personal vehicles so that I could hand in my rental Professional and willing to go out of their way to help you out. I was even offered one of their personal vehicles so that I could hand in my rental on time. Even though I wasn’t feeling well after an MVA they were quick to give me the service I needed to get me into a new Ridgeline and I truly appreciated that. I would highly recommend them for their professionalism. More
by dandorssers
Employees Worked With
Don Hodgin, Shae Smith, Tracy Evans, Steve Bullock, Lloyd Ripplinger
October 05, 2019
IT WAS AWSOME EVERY ONE WAS POLITE AND SINCER---EVERY THING EWAS WELL EXPLANED ---MADE SURE I UNDER STOOD EVERY YHING ABOUT PAPER WORK AND CAR.EVERY ONE WAS GREAT EVERY ONE WAS POLITE AND SINCER---EVERY THING EWAS WELL EXPLANED ---MADE SURE I UNDER STOOD EVERY YHING ABOUT PAPER WORK AND CAR.EVERY ONE WAS GREAT More
by INGEHARW
Employees Worked With
Shae Smith, Rick August
