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Bannister Honda Service & Car Sales

Vernon, BC

4.6
2,994 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,994 Reviews of Bannister Honda Service & Car Sales

November 21, 2019

No Pressure here Jason was great ....really knows the Honda CR-V ! He reviewed and explained everything, inside and out, Answered all our questions and was very accomm More

by shoana28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Udai Singha, Jason Tissington, Tracy Evans, Rob Tannahill
Nov 24, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. We truly appreciate both. If we can be of any further assistance please let us know. Safe travels.

November 21, 2019

Knowledgeable polite staff Thank you Denver for helping us on the purchase of our Honda Passport, and Rob for his sharp pencil . Shea also a pleasure to have her handle the pap More

by SPOTLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (parts sales), Shae Smith, Rob Tannahill, Denver Anderson
Nov 23, 2019 -

Bannister Honda Service & Car Sales responded

Congratulations on the puchase of your new Honda Passport. Great choice for our Okanagan lifestyle! Thank you for your business and kind words. We look forward to seeing you in the near future. Safe travels.

November 20, 2019

Great experience I must say, I have depended on this dealership for years and each time my experience has been wonderful. This time I do want to highlight Kyle di More

by Karen milsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Brown
Nov 24, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. We know that waiting around for your vehicle to be fixed is not the highlight of your day so we aim to make it as pleasant as possible. If we can be of any further assistance please let us know. Safe travels.

November 19, 2019

Bannister Honda Very pleased with the great service and treatment I received today from Kyle Dimond and his team. Will certainly be back when need arises. Many than More

by artsand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dimond
Nov 24, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our Service Department. If we can be of any further assistance please let us know. Safe travels.

November 18, 2019

If I could give this man zero stars I would he was very rude to me and my family and I would never enter this dealership to ever buy a car. It astounds me that they mad this man as a manger almost every si More

by Honda3
Recommend Dealer
No
Employees Worked With
Rob Tannahill
Nov 20, 2019 -

Bannister Honda Service & Car Sales responded

On behalf of Bannister Honda, I would like to apologize for your frustrating experience with our Sales department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Don Hodgin General Sales Manager 250 545-0531

November 18, 2019

Two hours for an oil change to long. As stated above two hours for an oil change! The excuse given was lots of winter tire installs. Felt it was very unfair a customer who booked well in More

by COLIN495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Dimond
Nov 20, 2019 -

Bannister Honda Service & Car Sales responded

Dear Colin, On behalf of Bannister Honda, I would like to apologize for your frustrating experience with our Service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Frankly, this is not acceptable! Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Roland Charron Service Manager 250 545-0531

November 17, 2019

Excellent service A single mom who really needed a reliable vechile. Jason, Udai & don are the go to guys for excellent service, help and so much more! More

by DAIRY_COWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Udai Singha, Jason Tissington
Nov 17, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. It has been a pleasure getting to know you. If we can be of any further assistance please let us know. Safe travels.

November 17, 2019

Kyle Dimond, his service team and Bannister Honda restored my faith in Honda Service. When traveling from out of town for a hockey tournament, my car was having issues starting. I was worried we wou More

by GratefulHockeyMom
Recommend Dealer
Yes
Employees Worked With
Dennis , Jason Tissington, Shae Smith, Rob Tannahill, Kyle Dimond
Nov 17, 2019 -

Bannister Honda Service & Car Sales responded

We all need a little help once in a while. Our Team members treat people the way they would want to be treated with respect and care. We hope your trip home is a safe one. Thank you for your kind words.

November 16, 2019

Thanks for the prompt and friendly service Kyle and Dennis! I found Kyle to be very efficient and thorough as my service advisor and Dennis was great behind the wheel when providing me with courtesy d More

by Lori
Recommend Dealer
Yes
Employees Worked With
Dennis - courtesy driver. , Kyle Dimond
Nov 16, 2019 -

Bannister Honda Service & Car Sales responded

Thank you Lori for taking the time to write this review. Your business is very important to us and we will be here if you have any questions or concerns. Safe travels.

November 13, 2019

HAPPY WITH MY NEW CAR I FIRST MET kHOA WHEN LOOKING AT CARS WITH MY WIFE. HE DID A GREAT JOB EXPLAINING ALL THE IN AND OUTS OF THE VEHICLE SHE TOOK FOR A TEST DRIVE. AFTER More

by RONALDCUNNINGHAM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Khoa Vo
Nov 16, 2019 -

Bannister Honda Service & Car Sales responded

Congratulations on your new vehicle!!! Don't you just love that new car smell. Thank you for your business and kind words. It has been a pleasure getting to know you and we look forward to seeing you in the near future. Safe travels.

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