Bannister Honda Service & Car Sales

Battery Problem I had a very strange problem with my vehicle - every 2 weeks or so the battery would die and I would not be able to start my car until someone came wi I had a very strange problem with my vehicle - every 2 weeks or so the battery would die and I would not be able to start my car until someone came with jumper cables to get me going. After a few attempts of repairs at a local mechanic shop in town - which they provided me with a new battery and alternator the problem was still not resolved. So I decided to take to Bannister Honda - which the mechanic shop said I should do at this point. Bannister Honda was determined to find the problem and kept my vehicle for two days - gave me a courtesy car to use at no charge and they were able to do numerous tests on my vehicle and also basically rebooted my computer system as well - it has now been over a month since I had this work done at Bannister Honda and so far there seems to be no issues and my car runs very well - I have a 2012 Honda CR-V. Bannister Honda also did not charge me the full amount that it would have been for having my car there for two days and all the time they spent on it. I was very happy with the service and the service manager went out of his way to help me. Highly recommend!!! More

terrific customer service young lady in the servicing area was very pleasant and professional. She also took the time to help me program my cell to my blue tooth. My car was young lady in the servicing area was very pleasant and professional. She also took the time to help me program my cell to my blue tooth. My car was even cleaned for no charge. Thank you! More

Honoured the quoted rate Good, as usual. Much better than Harmony Honda in Kelowna. Worth the drive. This review is a pain, as it only accepts a 25 word minimum. Good, as usual. Much better than Harmony Honda in Kelowna. Worth the drive. This review is a pain, as it only accepts a 25 word minimum. More

Above and Beyond, Abosolutely Amazing!!! I am so overwhelmed with gratitude, and kindness Lauren provided me. She went above and beyond her call of duties and I am so touched. People like h I am so overwhelmed with gratitude, and kindness Lauren provided me. She went above and beyond her call of duties and I am so touched. People like her don't exist very often. She is pleasant, happy, kind. Dealerships need more people like her. Thank you More

satisfied Satisfied but in doubt that the problem has been resolved. Will keep a close eye on the original problem to see if any of it will recur. Satisfied but in doubt that the problem has been resolved. Will keep a close eye on the original problem to see if any of it will recur. More

Red Benz Thank you for helping to facilitate the purchase of my new car. Your quick response to a minor heated seat malfunction was much appreciated. Especia Thank you for helping to facilitate the purchase of my new car. Your quick response to a minor heated seat malfunction was much appreciated. Especially this week with -20 predictions. Riley thanks for recognizing the right sale approach with us. Less sometimes is the right direction. More

I am very pleased with the service I received at I am very pleased with the service I received at Bannister Honda, in particular I would like to mention Lauren Brown the service advisor, she was ver I am very pleased with the service I received at Bannister Honda, in particular I would like to mention Lauren Brown the service advisor, she was very helpful and pleasant, she replaced the battery in one of my key fobs as did one of the service technicians, they recommended the cabin air filter be changed which we did. While I was waiting for the service to be done, I had a pleasant and informative conversation with Don. Bannister Honda gets five stars from me. Ted More

Drove from Vancouver to purchase this vehicle, great experience from start to finish.Roxannes happy personality gets you in a good mood right from the start. Other dealerships should take a lesson from experience from start to finish.Roxannes happy personality gets you in a good mood right from the start. Other dealerships should take a lesson from this. Well done and thank you all. More

Khoa & Udai From the second I drove on the lot of Bannister Honda; I was treated with the utmost respect. Khoa greeted me in the parking lot and did not try to s From the second I drove on the lot of Bannister Honda; I was treated with the utmost respect. Khoa greeted me in the parking lot and did not try to sell me a thing, What he did was listen to what I was looking for and then took me inside to show the Honda Passport to me. What a great SUV I was instantly impressed with it. Khoa then went on to show me all the bells and whistles on the vehicle. Khoe impressed me so much that I did not want to look for anything else and we started talking about purchasing. The customer service of this dealership needs to be commended for professionalism shown towards myself. The integrity and professionalism of both Khoe and Udai cannot go without mention. I would definitely recommend Bannister Honda to my family and friends . More

Very efficient and helpful staff despite current renovations. Customer lounge could be larger with room for people to work while they wait. Guest wifi password was out of date. renovations. Customer lounge could be larger with room for people to work while they wait. Guest wifi password was out of date. More