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Bannister Honda Service & Car Sales
Vernon, BC
2,995 Reviews
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2,995 Reviews of Bannister Honda Service & Car Sales
July 07, 2020
Disappointed with service Had to remove loose hanging plastic from newly installed running boards, new all season floor mats were thrown loosely over top existing floor mats wi Had to remove loose hanging plastic from newly installed running boards, new all season floor mats were thrown loosely over top existing floor mats with the paper floor mats on top of that. Just seems very sloppy and no attention to detail. Would worry about mechanical servicing being done properly. But found Lauren to be really good. More
by BANICHOLLS
Verified CustomerEmployees Worked With
Lauren Brown
July 07, 2020
Friendly, efficient service We had a very positive experience dealing with Khoa Vo. He was quick and concise with information, and willing to answer all the questions we had abou We had a very positive experience dealing with Khoa Vo. He was quick and concise with information, and willing to answer all the questions we had about the vehicle we were interested in. After a test drive Khoa processed the paperwork and answered additional questions to our satisfaction. Overall, a very pleasant experience buying a vehicle. Thank you Khoa! Ann More
by amudrie
Employees Worked With
Shae Smith, Khoa Vo
July 06, 2020
Service at Bannister Honda My experience at Bannister Honda overall was quite good. However , in the past my car was always washed after servicing , it would be nice to return t My experience at Bannister Honda overall was quite good. However , in the past my car was always washed after servicing , it would be nice to return to that practice. Also, customer service personnel should not be wearing jeans at the service counter. Cheers, Brian Jensen More
by brianjensen
Employees Worked With
John Vandyke
July 05, 2020
We had an issue after our last service so this appointment was to take care of thise items. The new service manager Jack arranged a prompt appointment and reassured me and everything was taken car appointment was to take care of thise items. The new service manager Jack arranged a prompt appointment and reassured me and everything was taken care of very promptly. More
by K&T Silveira
Employees Worked With
Jack
July 04, 2020
Long long wait. Booked first appt of the day at 830 am and was told the day before it would all be done in 30 minutes. I arrived at 820am and was told I was second. Booked first appt of the day at 830 am and was told the day before it would all be done in 30 minutes. I arrived at 820am and was told I was second. I had to wait over an hour and then another 30 min. to change my oil. All in all almost 2 hours to just change the oil! More
by Fred Schwartz
Employees Worked With
Don’t remember her name.
July 03, 2020
The usual great service from Bannister Honda. Only 4 stars because they are not offering a shuttle service because of the Covid lockdown but they are not offering a good alternative like a free courtesy stars because they are not offering a shuttle service because of the Covid lockdown but they are not offering a good alternative like a free courtesy car so I had to find somebody to pick me up and then drop me off. More
by Bob
Employees Worked With
Can’t remember her name.
July 02, 2020
Purchase of new Honda Ridgeline Dealt with Khoa two years ago when my wife purchased a new CR-V so when I was looking for a new Ridgeline I called Khoa and he more than challenge of Dealt with Khoa two years ago when my wife purchased a new CR-V so when I was looking for a new Ridgeline I called Khoa and he more than challenge of getting me into the new Ridgeline, he of course is very knowledgeable and hard working and good people skills. Had a few issues early on with the deal but Don stepped up and got the deal done. Also worked with Udai Singha in Finance and found him to be very good. More
by BANICHOLLS
Employees Worked With
Don Hodgin, Udai Singha, Khoa Vo
July 02, 2020
Can't get it right!!!! Riley is still amazing. Coordination between service and parts has to improve. I decided to have a service done while getting my trim replaced and I s Riley is still amazing. Coordination between service and parts has to improve. I decided to have a service done while getting my trim replaced and I spent 450 dollars plus for service to find out that they had ordered the wrong part. I would not have had my service done there if the part was not there!!! Worst experience later and nobody said anything but sorry we will let you know when your part is in. Brutal . I went to Bannister, out of town for me, because of their great reviews. Be warned as there is little follow through with the small detailed things. More
by KAREN White
Employees Worked With
Riley Preston
July 01, 2020
Jason was amazing and so helpful! Made the entire process seamless and painless. Was professional, expedient and knowledgeable. Helped me feel comfortable in my new vehicle, answered all my questions and que seamless and painless. Was professional, expedient and knowledgeable. Helped me feel comfortable in my new vehicle, answered all my questions and quelled any worry I had about my purchase. More
by Kayla Clarke-Brown
Employees Worked With
Kayla was also very good 5 stars. , Jason Tissington, Shae Smith
June 30, 2020
We are very pleased with Khoa as a sales person and also Shae. We met Udi briefly also. Helpful and patient. Thanks Khoa! We will recommend this dealership Shae. We met Udi briefly also. Helpful and patient. Thanks Khoa! We will recommend this dealership More
by lexusemmer
Employees Worked With
Udai Singha, Shae Smith, Khoa Vo
