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Bannister Honda Service & Car Sales

Vernon, BC

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2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

March 20, 2021

Very pleased with the entire sales process. It went well. We are very pleased with our CR-V. I also added Kristy from service for the week before when we had our Accord in for an air bag recall. she More

by D_TBERRY
Recommend Dealer
Yes
Employees Worked With
Shae Smith, Kristy Hlina, Christine Ahola
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new CR-V. A great choice for our Okanagan lifestyle. Thank you for your business and kind words about your experience with our Dealership. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

March 19, 2021

It was very easy to make a service appointment, and the work was done efficiently. I barely had time to read a full chapter in my book while waiting. More

by Car Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent experience with our Service Department. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

March 18, 2021

Scheduled regular maintenance was done quickly and the service was fantastic as usual. Everyone at Bannister Honda always provides the highest level of customer satisfaction and this visit was no excepti More

by chipperinbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Hlina, Jody Potrie
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our Service Department. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again

March 17, 2021

I enjoyed my experience at Bannister and found Christine honest, friendly and helpful. I would highly recommend Christine and Bannister to any of my friends or family that are in the market for purchasing e More

by JAMESMCKENZIE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Ahola, Don Hodgin, Kay Murota
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent experience with our Service Department. Your recommendation of our Dealership is a great honor to our hardworking team. If we can be of any further assistance please let us know. Stay healthy and safe travels.

March 16, 2021

Took our 2012 Accord in for an air bag recall and was already curious about buying another CR-V. We had a 2008 years a go. Bannister had some nice used units onthe lot. Worked with Christin Ahola and More

by D_TBERRY
Recommend Dealer
Yes
Employees Worked With
Christine Ahola, Don Hodgin, Shae Smith
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent experience with our Service Department. We hope you are enjoying your new CR-V. We look forward to seeing you again soon.

March 16, 2021

Thanks for the great service. We love our new CR-V. Everyone did their best to make us satisfied with the experience. Thanks Khoa, Don, and Kay. More

by Ptcruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Khoa Vo
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new CR-V!! A great vehicle for our adventurous Okanagan lifestyle. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

March 15, 2021

Made simple phone call enquiry about getting a new radio installed in my Honda ... 5 days later still no call back ... Taking my business somewhere else ... xxxxty customer service More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristy Hlina
Mar 15, 2021 -

Bannister Honda Service & Car Sales responded

Dear Del, On behalf of Bannister Honda, I would like to apologize for your frustrating experience with our (service/sales) department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and please call me when you get a moment. Sincerely, Jack Decaire Fixed Operations Manager 250 862-1082

March 13, 2021

I'm a bit wary of the up selling that I now get in Service; I would be happy for some reassurances that others are getting the same treatment and that management is aware of this. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Thank you Cathy for taking the time to reach out to tell us of your recent experience with our Service Department. Please be assured that the only work that will ever be performed on your vehicle will have your authorization. Our staff may suggest but you have to the final and only say in what is actually done. If you have any concerns please contact us right away so we can make things right. Thank you for your continued trust in us. Stay healthy and safe travels until we see you again.

March 13, 2021

great experience with bannister honda and Jason Tissington - they want you to be completely satisfied with your purchase and do everything possible to make your buying experience great - good job t More

by bolt109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington, Colin Hamilton, Kay Murota
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent purchase experience with us. We hope you enjoy your new vehicle. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

March 13, 2021

Jason was very persistent yet patient and was wonderful to work with in getting the new car. Financing was very nice but not persistent with their service, had to get in contact with them for updates on a More

by mackenziem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Roxane Seaton, Jason Tissington, Kay Murota
Mar 22, 2021 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new vehicle! If you have any questions or concerns please feel free to contact us. Stay healthy and safe travels until we see you again.

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