I first walked into this dealership off the street for parts about 14 years ago, never having been through the doors before. They did not know me from Adam. I was treated like royalty - one would think I'd already bought several cars from them or had just purchased a new car! The parts guys were helpful, friendly and knew their stuff. I left there thinking, WOW, I've never experienced that level of service. I later took my used Honda there for service and I was never disappointed. Last October I accompanied my son to this dealership where he bought a used Ridgeline - again the entire experience was positive from start to finish.
Flash forward to now, we needed to upgrade an aging car. We looked at several cars before we decided on the Honda, which was not a hard choice. The entire experience from kicking tires to the actual purchase was top notch once again. All staff take the time to talk and listen to you, they walk you through the entire process, introducing each member along the way. Their attention to you as a customer is always first and foremost. Buying a Honda was easy, the product speaks for itself, deciding to pick Bannister Honda for our purchase was just as easy.
The fact that several of the same staff members are still there from my first visit 14 years ago tells you something..........