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Bannister Honda Service & Car Sales

4.8

1,375 Lifetime Reviews

6425 Hwy 97 N, Vernon, British Columbia V1B 3R4
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Call (250) 545-0531

1375 Reviews of Bannister Honda Service & Car Sales

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March 20, 2019

"The service counter was nice, Steve was very helpful. "

- GODSHEAVEN

However your driver didn’t even acknowledge me in the car, just kept talking to the man in the front seat. Rather rude, they should have a first name of who they are picking up and be prepared to say at least a hello.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Soong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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March 18, 2019

"Great Service"

- TRINHMINHLE

Great place to purchase a new car and service there. Customer service is friendly and great to talk to. Will recommend all my family and friends to go here.

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Recommend Dealer
Yes
Employees Worked With
Khoa Vo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Soong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Mar 19, 2019 -

Bannister Honda Service & Car Sales responded

Thank you TRINHMINHLE for your kind words and continued business. We truly appreciate it. If we can be of any further help please let us know. Many safe and happy miles.

Helpful
March 18, 2019

"Excellent"

- TOTALIMAGEAUTO

I would recommend this dealership to anyone looking for a new or used vehicle extremely professional staff willing to go the extra mile for there customers.

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Recommend Dealer
Yes
Employees Worked With
Don Hodgin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Mar 19, 2019 -

Bannister Honda Service & Car Sales responded

Thank you TOTALIMAGEAUTO for your business and review. Welcome to the Bannister Honda Family. We will be here for you if you have any questions or concerns. Many safe and happy miles.

Helpful
March 18, 2019

"Mind blowing service"

- Happy Customer

OMG! This is the best dealership ever!!!! Daniel and Steve made sure everything went super smooth. I had a question about my car and the mechanic came out to talk to me. It was the best!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Soong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roxane Seaton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for this fantastic review. Our Service Team truly appreciates your shoutout! If we can be of any further assistance please let us know. Safe travels until we see you again.

Helpful
March 16, 2019

"Straight up, fast friendly customer service .. Best prices.."

- Speedy civic

Jason Tissington in sales is a friendly straight up shooter...best price out of the gate. Very knowledgeable with all questions. He will look after your kids while test driving and during walk around tire kickin....lol. Good experience....Thanks! Shae Smith in financiing very down to earth... works fast with different lending opportunities... she is a git er done gal... real pleasant experience...and did I mention fast? U bet!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Bullock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Welcome to the Bannister Honda Family! Great looking vehicle by the way. It has been a pleasure getting to know you and your family. We hope to see you again in the near future. Safe travels.

Helpful
March 16, 2019

"New Honda"

- Colleenkit 62

We did not a any idea that we were going to get a new vehicle,we thought we would just get some ideas when we were going to trade up for a new Honda C V R but after taking with Don and Khoa we walk out in a brand new 2019 Honda CRV and love it.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Vo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Hodgin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Wow great choice!

Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Wow great choice! So happy you decided on an upgrade. You will truly enjoy all the new and updated features in the new CR-V. Thank you for choosing to buy from us. Many safe and happy mile.

Helpful
March 15, 2019

"great service"

- christofer

Rob Tannahill was great to deal with. He always responded to my e-mail questions and requests promptly and effectively .I was actually a bit surprised when he managed to come up with what appeared to be the original "window sticker" for the truck. Shae Smith was quick and efficient especially with getting an insurance rep. to the site. All of the staff are very friendly ,helpful, and cheerful . I guess the best way to sum it up is to say that if I was in the market for a new Honda I would drive down from Kamloops to buy it there. Chris Parr PS. even the young lady that answers the phone should get thumbs up.... great first contact person for your business.

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Recommend Dealer
Yes
Employees Worked With
Riley Preston
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Tannahill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The young lady at the front desk .
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Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Thank you Christofer for these kind words. It was a pleasure serving you. Your business is very important to us and we are here if you have any further questions or concerns. We look forward to your next visit. Many safe miles until we see you again.

Helpful
March 15, 2019

"Honda Fit Servicing"

- DAVEW2

Bannister Honda is an excellent service center for our Honda Fit. They forward reminders of anticipated service. They call and advise if there is anything extra required during the service. There are no surprises.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Soong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

DAVEW2 thank you for your kind words and your business. No one likes to take time to service their vehicle we get it. We aim to make your service experience welcoming and as simple and clear as possible. After all we are car owners too and that's what we would want. If we can be of any further help please let us know. Safe travels.

Helpful
March 15, 2019

"Pleasant experience!"

- G.S.BEGIN

We very much appreciated that there was no pressure to make a deal! We looked for answers to our questions and we got them. They were all very professional to deal with!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for this kind review as we truly appreciate it. Knowledge is power and the Honda customer is a discerning consumer and we enjoy answering their questions so they can make to right choice for their life style. If we can be of any further assistance please let us know.

Helpful
March 15, 2019

"Great customer service"

- NANCY PIKE

From making the appointment to picking up our car, we experienced competent,friendly service . We recently moved to the area so are delighted to find another great Honda dealership to take care of our vehicle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Soong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Receptionist covering lunchhour
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Mar 18, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for taking the time to write this glowing review. Our Team members truly appreciate your feedback. If we can be of any further help please lets us. Welcome to the neighborhood!! Safe travels until we see you again.

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