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Bannister Honda Service & Car Sales

4.8

1,400 Lifetime Reviews

6425 Hwy 97 N, Vernon, British Columbia V1B 3R4
Call (250) 545-0531

1401 Reviews of Bannister Honda Service & Car Sales

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April 21, 2019

"New car purchase"

- Lavelle26

We purchased a Honda civic hatchback last week. We came from out of town and the folks at Bannister waited until almost closing time to take care of us. It was well past closing by the time we had signed off on financing, insurance etc. Thank you everyone especially Khoa and Shea.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Vo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Hodgin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 20, 2019

"Wonderful sales team"

- Cliff and Sue Lannon

From the time I walked through the door I was put at ease - no pressure sales. Riley Preston was knowledgeable and courteous. He made buying my car so easy.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Riley Preston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Bullock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sorry can’t remember managers name
April 16, 2019

"Fuel pump replacement "

- sunygirl65

Good service. Came in late after closing hours on a Saturday but still the service advisor ( Steve) took the time to talk to us and get required information. They had the new pump expedited over night on Monday and we had the car back Tuesday afternoon

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : receptionist
Apr 18, 2019 -

Bannister Honda Service & Car Sales responded

Thank you for taking the time to review your recent visit to our Service Department. We know it is never convenient to have your vehicle need repair.. Our Team stands behind our work so you will be back on the road ASAP.. Safe travels until we see you again.

April 14, 2019

"2019 cr-v purchase"

- Honda man 2046

Thanks to all the staff at bannister Honda for making the purchase of are cr-v an enjoyable experience. Everyone was very knowledgeable and professional with all the product.A big thanks to Scott for walking us through all the operating functions of the vehicle we know that you went above and beyond the time normally allotted for the delivery.your honesty in answering all are concerns.we will recommend this dealership to all our friends and certainly recommend Honda at every opportunity Lou/Fern Poulin

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Scott Shirley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Hodgin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 15, 2019 -

Bannister Honda Service & Car Sales responded

Congratulations on your purchase of one of the best vehicles to enjoy the Okanagan lifestyle! It has been a joy getting to know you and we look forward to seeing you in the near future. Thank you for this review and your business. Many safe and happy miles.

April 13, 2019

"Great experience at Bannister Honda"

- Singh, Raj

It was pleasure to deal with such a friendly and professional team. Jason is an excellent sales specialist and know the products very well, helped me choosing the right car.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 15, 2019 -

Bannister Honda Service & Car Sales responded

Your words are music to our ears. We love to assist our customers find the right vehicle for their individual needs. We are always available to answer questions if needed. Enjoy your new ride.

April 12, 2019

"Friendly very detailed, great follow up. A pleasant experin"

- cliff

A very friendly dealer ship, everyone is very pleasant Great follow up, Very detailed in what they do. I would recommend to any one. First Class operation

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Recommend Dealer
Yes
Employees Worked With
Rick August
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Shirley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Hodgin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 12, 2019 -

Bannister Honda Service & Car Sales responded

Thank you Cliff for this wonderful review and your business. It has been a pleasure getting to know you and hope we see you in the near future. Many safe and happy miles.

April 10, 2019

"2019 Fit, my 6th Honda, what a pleasure!"

- Revy Chris & Lorne

This was a very pleasant experience beginning with Rob in December 2018 at the time of placing my order and proceeding to completion of the transaction in late March coordinated by Jason and then finally his very thorough explanation to get me prep'd to drive away in my new Fit Sport. The no-pressure cheerful professionalism of everyone I interacted with on the team is something I won't forget. Though my previous 5 Honda purchases since 1977 were pretty good experiences, this one with Bannister, especially at the hands of Jason, was by far the best. Bannister has a winning team in both their sales and service departments. I highly recommend them.

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Recommend Dealer
Yes
Employees Worked With
Tracy Evans
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Tannahill
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Tissington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 12, 2019 -

Bannister Honda Service & Car Sales responded

Wow number 6 in your Honda purchases! Well we are truly honored that you have that much trust in our product. Revy Chris & Lorne thank you very much for review and business. It has been wonderful working with you both. If we can be of any further assistance please let us know. Enjoy your new Honda Fit Sport!!

April 09, 2019

"2019 Civic Touring"

- GARTS

The team at Bannister Honda were amazing to deal with and made our new Civic Touring purchase experience 2nd to none! We will recommend them to others.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Vo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shae Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 09, 2019 -

Bannister Honda Service & Car Sales responded

Wow a 2019 Civic Touring! Well now your talking. Great choice. Thank you for your amazing review and your business. Our Team truly enjoyed working with you. You choose very well. Many safe and fun miles out there until we see you again.

April 08, 2019

"smooth and friendly"

- LOLA,JIM246

Began looking for a new vehicle 2 months ago. Reviewed all the top makes and models online. Narrowed down to Honda or Toyota. Checked owneres reviews. Picked Honda. Checked dealers reviews in the Okanagan. Picked Vernon Honda. Booked appointment with salesrep Khoa. Found him to be no pressure, knowledgable, and personable. Met up with Khoa again 2 weeks later, told him what we wanted. He found exactly what we wanted and brought it in. Highly recommend Bannister Honda, Vernon

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Vo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Hodgin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 09, 2019 -

Bannister Honda Service & Car Sales responded

It has been a true pleasure working with you both LOLA,JIM246. Knowledge is power and be secure in the fact our product is one of the very best products out there today. Thank you for your business. Many safe and happy miles until we see you again.

April 08, 2019

"2016 Honda HRV"

- maria koch

First want to thank Bannister Honda and Jason for amazing service, I did get the car I was looking for, I would recommend to anyone.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Udai Singha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 09, 2019 -

Bannister Honda Service & Car Sales responded

Hi Maria. Thank you very much for this review and your business. It was a pleasure working with you. We will be right here for you if you have any questions or concerns. We look forward to your next visit. Safe travels.

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