Rob Tannahill was great to deal with. He always responded to my e-mail questions and requests promptly and effectively .I was actually a bit surprised when he managed to come up with what appeared to be the original "window sticker" for the truck. Shae Smith was quick and efficient especially with getting an insurance rep. to the site. All of the staff are very friendly ,helpful, and cheerful . I guess the best way to sum it up is to say that if I was in the market for a new Honda I would drive down from Kamloops to buy it there. Chris Parr PS. even the young lady that answers the phone should get thumbs up.... great first contact person for your business.