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Bannister Honda Service & Car Sales
4.8
1,677 Lifetime Reviews
6425 Hwy 97 N, Vernon, British Columbia V1B 3R4 DirectionsSales: (250) 545-0531
Service: (250) 545-0531
Parts: (250) 545-0531
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
April 03, 2020
"Awesome Service from Lauren Brown ( Service Advisor)"
- demersrI live about 35 minutes outside of Vernon. When in town I discovered I had a slow leak in one of my tires. On previous occasions I have always dealt with Lauren so I called her and she said "don't worry we will fit you in" . "Come on over". My car was fixed immediately. Lauren is an amazing representative for Bannister Honda. When I arrive she greets me by name, always has a smile on her face , and is excellent with her customer service. She knows her stuff and if she doesn't have an answer to something she immediately goes out of her way to find you an answer. To summarize " she is a GREAT YOUNG LADY"
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Helpful April 02, 2020
"Horrible Service from Udai, obviously doesn’t understand..."
- Strange WildernessHorrible Service from Udai, obviously doesn’t understand customer service or business at all, Showed no sympathy let alone empathy. Ended up going to Toyota based on this experience.
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March 31, 2020
"Great Service During Rough Times"
- LSPRAGGS
Verified CustomerGot my tires changed on my Accord and they squeezed in my Pilot for an oil change so I would not have to come back later and risk my health. Trust Lauren to get things done.
Read MoreMarch 28, 2020
"Bsnnister Honda is the best!!! Jason Tissington, Shaw..."
- Ardel Sikora
Bsnnister Honda is the best!!! Jason Tissington, Shaw Smith and Udai Singha are awesome... pesonsonable, professional and knowledgeable! Every interaction we have with these staff members is very pleasant. Bsnnister Honda is a great place to do business! Absolutely love our new 2020 CRV Sport!
Read MoreMarch 27, 2020
"Wheel swap"
- GARLORMONKWe were reminded to change the tires from winter to summer by the dealership, and made an appointment. We were in and out very quickly, considering the staff was minimal because of the pandemic. Thanks to Lauren Brown and staff.
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March 26, 2020
"Friendly Staff"
- BJHondaI would suggest to get a total price on paper, before getting any service work done. As, there are hidden costs added to your bill when you receive it.
Read MoreMarch 26, 2020
"Recurring rear brake failure."
- brianjensenI bought a 2116 CRV at Bannister Honda and had to replace all the rear brakes after only two years of operation. They were replaced but at some personal cost. Fast forward two more years and once again the rear brakes failed again. However this time Bannister Honda stepped up and paid the full cost including a full warranty . Very happy with the service. BJ
Read MoreMarch 24, 2020
"Great Customer service!"
- Hope52Great dealership - car was ready when they said it would be. Honest, cheerful and helpful staff. The shuttle driver was quickly available and actually remembered where I live!
Read MoreMarch 23, 2020
"Excellent service, as always. They fit me in right away..."
- JESSICA_MIEDEMAExcellent service, as always. They fit me in right away and ordered everything quickly so I could get my car back to perfectly working order.
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