We recently moved to the Okanagan from Vancouver Island where we had a long and excellent relationship with another, family owned GMC/Chevrolet dealership. It was important for us to have the same type of relationship here. We took 2 vehicles in to Bannister (Vernon) on April 9th for servicing. Each had an extra mechanical issue to deal with...mostly investigative at this point. Our vehicles were serviced well and in a timely manner. The service team, including Tennille, and Larry welcomed us to the same degree we were used to at our last dealership and our technicians completed the work required very efficiently in our minds. We asked to speak personally with the technician (Jim) who worked on one of our vehicles and we found him pleasant to speak with and was very informative when answering our questions. Shuttle driver, Don, looked after our short-term destination needs and follow up with Wayne on behalf of the dealership was very professional. In the end, our warranty was looked after and all additional costs did not leave us feeling like we’d been taken advantage of. Thank you to all those we met with and to those we did not, but played an integral role in our first visit. Nice to see you ALL cared. Look forward to a growing and positive, long-term business relationship with Bannister Vernon.