BMW London

Excellent, caring and timely service is always expected and always delivered! Appointments are easy to arrange as is alternate transportation. Returned car is clean and staged for pick up. Online payment i and always delivered! Appointments are easy to arrange as is alternate transportation. Returned car is clean and staged for pick up. Online payment is easy and contactless. More

I have dealt with BMW London for 20 years and have been incredibly happy with the sales and service over that time. Ally, Sean, Kris, Nick , Steve and the entire Service Department are friendly , professio incredibly happy with the sales and service over that time. Ally, Sean, Kris, Nick , Steve and the entire Service Department are friendly , professional and helpful. Even when things have not gone as planned they have made sure that I was treated with respect and all issues were resolved. Even when I purchased my last vehicle in 2019 they were very helpful with making the correct decision. Charles went above and beyond in the process , even making a video of the car for me and putting a hold on it because my mom was in the hospital at the time. It was a difficult time and they did everything they could to alleviate the stress. More

Charles is very professional and a pleasure to work with will definitely return to see him in the future. On the day of delivery my mother entered first to finish paperwork and I walked around the parking l will definitely return to see him in the future. On the day of delivery my mother entered first to finish paperwork and I walked around the parking lot because I was on a phone call. When I entered the dealership front desk girl asked me if she could help me when I entered in an annoyed tone. I was dressed down> Perhaps a little more customer service training for her. Otherwise good experience. More

Better than expected experience purchasing our new Mini during this COVID time. Chris Yeoman was very professional and easy to work with. Kept us up todate on delivery dates and the mini arrived(to our del during this COVID time. Chris Yeoman was very professional and easy to work with. Kept us up todate on delivery dates and the mini arrived(to our delight) a few weeks earlier than expected. Very clean and bright dealership and everyone we met was very friendly. More

We had the pleasure of dealing with Teagan McCombs while searching for the perfect small SUV. She was very knowledgeable and took care to give us all the facts about the model we were looking at. It was an searching for the perfect small SUV. She was very knowledgeable and took care to give us all the facts about the model we were looking at. It was an absolute pleasure to work with her. More

Sales Specialists on the floor and the Service Sales Specialists on the floor and the Service Department offered excellent service. Upon delivery of the Mini Cooper, we were very impressed with Sales Specialists on the floor and the Service Department offered excellent service. Upon delivery of the Mini Cooper, we were very impressed with the presentation of the vehicle. More

Within a year, my used BMW needed $8000 worth of work. According to the sales rep., the car was well maintained. At least the timing chain issue did not destroy the engine. Buyers beware. According to the sales rep., the car was well maintained. At least the timing chain issue did not destroy the engine. Buyers beware. More

During these trying days, dealing with London BMWwas a During these trying days, dealing with London BMW was a pleasure. Service and security were Offered in a timely and courteous manner throughput During these trying days, dealing with London BMW was a pleasure. Service and security were Offered in a timely and courteous manner throughput my dealings. More

Superior Dealership In all aspects from shopping to buying to service this is a first class organization to deal with. Charles Scrooby is excellent to deal with. Sean F In all aspects from shopping to buying to service this is a first class organization to deal with. Charles Scrooby is excellent to deal with. Sean Finn and his service staff are head and shoulders above any dealership I have dealt with. More

the gold standard Excellent experience from beginning to end. Sales and delivery, service over the years. I have purchased many cars from BMW Lon don and will continu Excellent experience from beginning to end. Sales and delivery, service over the years. I have purchased many cars from BMW Lon don and will continue to do so More