AutoValue Hyundai Niagara Falls

I would definitely recommend Auto Value Hyundai because they helped me find the car that was best suitable for me and in a affordable price range. I really appreciated the follow-up calls I received after they helped me find the car that was best suitable for me and in a affordable price range. I really appreciated the follow-up calls I received after purchasing the vehicle which made me feel more than just a number in a file, but a friend. The team that worked with me was excellent, and was very knowledgeable to answer any questions that I had. More

One sunday afternoon i went looking for a new car. Never having done this before i wasnt sure what to look for in a dealership or a new car for that matter. Once i meet Lucia and Matt I knew they were what having done this before i wasnt sure what to look for in a dealership or a new car for that matter. Once i meet Lucia and Matt I knew they were what i was looking for in a dealership, both friendly and honest. lucia and i went to look at cars. I was thinking about the elantra so i test drove it first. lucia was very knowledgeable and answered all my questions.Matt was great working out a deal that we were all happy with and I was buying my first brand new car. Gisele worked very hard on my behalf trying to save me time and trips to the Falls.She made many suggestions and buy the way, the new plates look great on my car, thank you Gisele.Lucia was very friendly and made sure that I knew everything about my new car and how everything worked. the follow up on this purchase has been amazing and so nice to know that i am not forgotten once the deal is done. I have and will continue to refer people to lucia and the AutoValueHyundai dealership. thanks again kathy M More

It was great! Lucia was very helpful and stills stays in contact with me just to make sure everything is okay. She even had sent me in the mail the pen for the car for touch ups along with a treat for my do contact with me just to make sure everything is okay. She even had sent me in the mail the pen for the car for touch ups along with a treat for my dog. How many sales people would take the time to do that as well as think of my dog. I can't thank her enough for the great service. More

I bought my first car from Hyundai, I had been to other dealerships before shopping around and found that the customer service and professionalism at Hyundai exceeded other dealerships by far. My sales ass dealerships before shopping around and found that the customer service and professionalism at Hyundai exceeded other dealerships by far. My sales associate was Lucia, she was very pleasant and she made me and my Dad feel like family; while we were there she introduced us to other staff members and referred us to the right resources for what we needed. The staff worked collaboratively and compliment each other which is very refreshing and helpful, it was a great experience and I think other dealerships could really learn a lot from this one! More

I visited the Niagara Hyundai dealership for the first time in June, 2012. Lucia assisted me with purchasing my first car from Hyundai. I found her services professional, knowledgeable and honest. She had time in June, 2012. Lucia assisted me with purchasing my first car from Hyundai. I found her services professional, knowledgeable and honest. She had great listening skills and was genuine to answer all of my requests in helping me in purchasing my car from Hyundai. I was very pleased with the service I received from Lucia.I will highly recommend her friendly services again. Sincerely grateful for all of your help. More

that very moment we stepped-out from our car on a freezy afternoon we were warmly greeted at the door by a very courteous staff and then I met Joe Scozzafava - a very straight forward guy and knows nothing afternoon we were warmly greeted at the door by a very courteous staff and then I met Joe Scozzafava - a very straight forward guy and knows nothing but commitment to give you the best practical advise for a great car that exceed our expectation ( PRICE WISE ) Amelio Paparelli - A person of great leadership and strong determination to help you out ease your worries of buying a car like you're just buying a candy from an ordinary candy stall, Matt Thompson - who dont just look out for the long term warranty benefits of driving your car. but also see's out the great interest for the future long term assurance for the none negotiable passengers in the vehicle. Jessica Crowe - whom my 3 year old son enjoys the cool benefit of getting a free part time baby sitter and after she also helped us work out with the numbers. This team enables me to define the First STEP of what an Ideal Dealer should be,--(STEP) Simplicity,Transparency, Experience, Professionalism ..this sealed out their Commitment and Knowledge to its goal of providing comfort in buying a car. they STEP Up their excellent service! .THAT MOMENT WE LEFT THE DOOR FROM THIS DEALER.. WE FELT LIKE WE DID NOT ONLY GET A NEW CAR BUT GOT A NEW HOME FOR IT. These individuals portrayed such dedication to their service. And we can only SMILE because we think we made the right choice for the AUTO VALUE ...and it wont be made possible without owning the 2013 Premium Edition of Tucson from HYUNDAI. More

Ian spent a lot of time with us to select the right vehicle for our needs. He pointed out a few factors that we hadn't thought about. We felt very good about our purchase. Rick was excellent at guid vehicle for our needs. He pointed out a few factors that we hadn't thought about. We felt very good about our purchase. Rick was excellent at guiding us through the financing process. More

I was very pleased with the service I received. Lucia was very friendly and knowledgeable about the veloster ( which I purchased). She went above and beyond to make sure my car purchasing experience went smo very friendly and knowledgeable about the veloster ( which I purchased). She went above and beyond to make sure my car purchasing experience went smoothly. I definitely recommend auto value Hyundai as a whole and especially working with Lucia. Thank you guys. More

As I was describing all the attributes that I needed in a vehicle and what I wanted it to do, Dean said "ÿou need an Elantra Touring".....so I indeed did need an Elantra Touring.and when I didnt like the fee vehicle and what I wanted it to do, Dean said "ÿou need an Elantra Touring".....so I indeed did need an Elantra Touring.and when I didnt like the feel of the brake pedal in the car that I was to buy, and asked to try out others until one felt right, Dean was most accommodating, letting me try out 3 others! I found Dean to be very pleasant and listened to me. He was not pushy but rather very patient and it was clear that he wanted me to be happy with the car choice. More

The salesmen were knowledgable and helpful, only negative was the time to process and purchase the second vehicle took almost 3 hours which was a little long, overall easy and would definitly work with them was the time to process and purchase the second vehicle took almost 3 hours which was a little long, overall easy and would definitly work with them again. More