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AutoValue Hyundai Niagara Falls
Niagara Falls, ON
870 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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870 Reviews of AutoValue Hyundai Niagara Falls
August 18, 2017
Not impressive Salesperson told that car does not have any accidents and he would provide Carproof. Since we did not have much time and liked the car, we trusted him Salesperson told that car does not have any accidents and he would provide Carproof. Since we did not have much time and liked the car, we trusted him and finalized the sale next day with some other person. While signing, in the bill there were some kind of extra insurances added that I was not aware of I got them cancelled. Finally when we see the Carproof it indicates accident at left front. There was a scratch at the bumper closed with paint. Nothing major but we felt cheated. When we asked to the sales person, he claimed that what he said was "there is no insurance claim". When we show him the scratch at left front, He said he was not aware of that, he is seeing it first time. Overall it is a great car and he did not push as for buying. But, I think if you are selling something, you should know what you are selling and try to be precise with the description... More
by Erden Ertorer
Employees Worked With
Mark D'Anna
Helpful August 14, 2017
Top notch, fast, efficient, friendly service. I was having a problem with my 2015 Santa Fe' NAV system that would constantly stall, so I contacted AutoValue Hyunday to explain the issue. My warr I was having a problem with my 2015 Santa Fe' NAV system that would constantly stall, so I contacted AutoValue Hyunday to explain the issue. My warranty on the unit had just expired, and I was afraid I was out of luck on this one. However, I had the pleasure to deal with Jane who immediately put me at ease promising me she would look into the matter to make sure I would have the NAV up and running asap. As from previous dealers' experiences, I honestly thought they would either say 'sorry, we can't do a thing', or I would have to wait forever. Well, Jane kept her promise. A new unit was installed within days, and a technician made absolutely sure everything was working properly before I left the dealership. I have nothing but praise for Autovalue Hyunday's service department. They're efficient, courteous, and never try to push "extras", always keeping their prices very reasonable. Keep up the honest, much appreciated, hard work!! More
by soccerfan
Employees Worked With
Jane Foley
August 08, 2017
Courteous and quick service for traveling family Tina was very understanding of our situation as we were a family traveling back to Montreal and we had a tire issue. She quickly arranged for our car Tina was very understanding of our situation as we were a family traveling back to Montreal and we had a tire issue. She quickly arranged for our car to be diagnosed and we were on our way back in less than an hour. More
by Yaser Shaban Kabakibo
Employees Worked With
Tina Kennedy
August 01, 2017
Excellent service These guys provides good customer service and provide best prices as compared to other dealers in market and they always offer the price according to These guys provides good customer service and provide best prices as compared to other dealers in market and they always offer the price according to customer budget More
by Mohit
Employees Worked With
Mark D'Anna
July 20, 2017
Welcome to the "hood" -no pun intended! As a newbee to the Falls, I Googled Hyundai dealers and came across Dealer Rater and Auto Value Hyundai. As one who's pretty protective of what's unde As a newbee to the Falls, I Googled Hyundai dealers and came across Dealer Rater and Auto Value Hyundai. As one who's pretty protective of what's under the hood, I read some of the reviews and didn't think twice about calling them as seemed everybody was treated well. Tina was fantastic in setting everything up upon my arrival and going over all the details. Drive back home by John and the shuttle service provided was excellent. Very happy with service by friendly, happy and caring people. Have certainly made me feel welcome. Thanks More
by Giber14
Employees Worked With
Glen, Service Tech, Tina Kennedy
July 14, 2017
2009 infiniti the service staff were top notch, professional and thorough...first class all the way definitely an example of true pride in the service they provide the service staff were top notch, professional and thorough...first class all the way definitely an example of true pride in the service they provide..thank you autovalue hyundai More
by infiniti09
Employees Worked With
Tina Kennedy, Ralph Scheuermann
June 16, 2017
Service for Alberta resident! We are on our way to Newfoundland and our 2011 Hyundai needed an oil change. I just dropped in off the street about 4:30 p.m. Tina was so accommodat We are on our way to Newfoundland and our 2011 Hyundai needed an oil change. I just dropped in off the street about 4:30 p.m. Tina was so accommodating and was graciously able to fit me in. Thank you so much! More
by Alberta Resident
Employees Worked With
There was another very accommodating young lady at the service desk who typed up my information, but I am sorry that I don't remember her name., Tina Kennedy
June 09, 2017
Tina Kennedy services I have never felt more taken care of than I did at Auto value Hyundai. From the moment I walked in I couldn't believe how nice everyone was. From the I have never felt more taken care of than I did at Auto value Hyundai. From the moment I walked in I couldn't believe how nice everyone was. From the front desk,service associates and mechanics. One person in particular Tina Kennedy went way above and beyond her job to help me with my car issues. I cannot express how grateful I am for all she has done. She genuinely cares about her customers and is amazing at what she does. I will definitely be returning and recommending AutoValue yo everyone.!!! Thank you so much More
by Amanda
Employees Worked With
Tina Kennedy
June 07, 2017
I can't thank you enough! Tina has made all of my car troubles so simple these past few years. She ALWAYS goes above and beyond for me every time I come in! Tina has made all of my car troubles so simple these past few years. She ALWAYS goes above and beyond for me every time I come in! More
by Karlyduffin
Employees Worked With
Tina Kennedy
June 04, 2017
All challenges worked out! Everyone was helpful and friendly. Some generous and appreciated accommodations were made. An employee departure triggered a few omissions in the proc Everyone was helpful and friendly. Some generous and appreciated accommodations were made. An employee departure triggered a few omissions in the process. All errors were rectified. With a few process improvements (that are likely in place now) on the purchase side of things would lead to a higher overall rating. More
by VF
Employees Worked With
Robert Owens, Mary-Anne, Katelin, Kelly Melmoth, Allen Lovatt
