Audi West Island

Great service . Have been getting our car serviced there for years and have nothing but great things to say about their service and their VIP program. So convenient . Have been getting our car serviced there for years and have nothing but great things to say about their service and their VIP program. So convenient to have the car picked up, serviced and then returned to me in a matter of a couple of hours. More

Disappointed with my visit ...and disappointed in customer s I was happy with everything but my Car was not washed as I told it would be, and my passenger door trim which is s manufacturer defect was not replace I was happy with everything but my Car was not washed as I told it would be, and my passenger door trim which is s manufacturer defect was not replaced free of charge. Very disappointed.in Audi. Customer service after sale is a big factor for me in being a returning customer in the future once my lease is up. More

Great service from Eric Eric is very consistent he is courteous he understands and he makes sure and the customers comfortable . The only. Complaint I have is one tall dar Eric is very consistent he is courteous he understands and he makes sure and the customers comfortable . The only. Complaint I have is one tall dark fellow when I brought the car in to be serviced was pushing me to have something replaced when he is not a Mechanic. Finally I did not require a full replacement just an adjustment . More

Excellent service experience Very courteous from appointment scheduling to pick-up following service. Flexible to my needs, accommodating to changes, excellent communication, fol Very courteous from appointment scheduling to pick-up following service. Flexible to my needs, accommodating to changes, excellent communication, followed up with me after inspection and provided details of recommended actions with associated costs. More

Amazinf Service I had a check engine / add oil warning come on the evening before. Decide the next morning to drop in to Audi West Island for a check. They took me in I had a check engine / add oil warning come on the evening before. Decide the next morning to drop in to Audi West Island for a check. They took me in right away and Eric the service tech took amazing care of me and the vehicle to perform an oil change. I was out about 60 min later. Great job Audi More

Audi West Island Car Service Review My last car service appointment was an outstanding experience. Peter took me in right away and was great with my children. He assisted me in getting a My last car service appointment was an outstanding experience. Peter took me in right away and was great with my children. He assisted me in getting a replacement vehicle as he knew I had appointments. I requested a specific time for the car to be ready and he made sure that timeline was respected. All personnel at the Audi West Island have always been amazing and impeccable service. I’m on my third Audi and wouldn’t want to go anywhere else. More

Awesome experience Brought my R8 for oil change and a recall, serviced promptly and even gave me a great loaner(Q8)! The service was done promptly. They made me feel sp Brought my R8 for oil change and a recall, serviced promptly and even gave me a great loaner(Q8)! The service was done promptly. They made me feel special. Thanks More

Very personable and trustworthy From the purchase to the service had great expérience. Clear Communicators, qyick responses and overall good service. Yes I would recommend (and th From the purchase to the service had great expérience. Clear Communicators, qyick responses and overall good service. Yes I would recommend (and this isn’t my first car from them) More

Repair rack and pinion Car repair was estimated at 4400++ for a new rack and pinion and my service rep found a refurbished one for 1/4 of the price. Extra work on his part b Car repair was estimated at 4400++ for a new rack and pinion and my service rep found a refurbished one for 1/4 of the price. Extra work on his part but much appreciated. More

Tire change and recall repair They paid attention and advised us that tires needed to change before installing them . Worked around our decision to buy new tires Their attentio They paid attention and advised us that tires needed to change before installing them . Worked around our decision to buy new tires Their attention is appreciated. More