Audi Vaughan

It was just an oil change but they were quick and the advisor kept in contact with me! advisor kept in contact with me! More

Impeccable service from my advisor Shaun. Shaun is top of his customer service game. Service technician was also very thorough in his video explanation and the service was well done. The serv Shaun is top of his customer service game. Service technician was also very thorough in his video explanation and the service was well done. The service department is almost impossible to get through to and I often have to go in person to make an appointment. Service department almost never returns my calls. Also, the car rental process can be slow at times. More

Professional attitude by the staff Knowledgeable staff Fast and easy drop off and pick up staff Fast and easy drop off and pick up More

A great team and very friendly staff. We've had numerous vehicles from here, always a great experience. We've had numerous vehicles from here, always a great experience. More

Breach of contract on used Audi Care Package. Sued in small claims court and on Aug of 2024 Judge awarded court order to pay judgment. No intention to pay or acknowledge breach of their contract. Sued in small claims court and on Aug of 2024 Judge awarded court order to pay judgment. No intention to pay or acknowledge breach of their contract. No integrity in this dealership. More

Always a pleasure coming to Audi Vaughan’s for service on my S5. Thanks again! my S5. Thanks again! More

I took my Q8 in for water pump repair and my service representative Alessandra was amazing, she walked me through the process and when other issues arose with my vehicle she was right there going throug representative Alessandra was amazing, she walked me through the process and when other issues arose with my vehicle she was right there going through my warranty and making sure that I was always updated and happy. I felt listened to and she always had answers to my questions. Alessandra is now my go to service representative. More

A great team and very friendly staff. We've had numerous vehicles from here, always a great experience. We've had numerous vehicles from here, always a great experience. More

Friendly & professional staff. I was in and out very quickly. I was able to get a loaner car for the day. I was in and out very quickly. I was able to get a loaner car for the day. More

If you want you and your family dragged through the mud with pure lies, deception, false promises and headaches. But of the liar Joshua in sales. Then when you have a problem with a used car 1! Day after y with pure lies, deception, false promises and headaches. But of the liar Joshua in sales. Then when you have a problem with a used car 1! Day after you buy it. Go to LUCA, the so called used car manager. You want to go to, what they call above him. It’s Jessa. These are the people I had to deal with that sold my little girl and I an unsafe SQ5 that only lasted 3 months before the engine blew up and now had to be totally rebuilt. I called all the above plenty of times. No help and even basically laughed at by LUCA. Now my little girl and I may be out $35,000 in 3 months from dealing with the above people? Shame on you Pfaff and Audi Vaughan. Never, ever have I dealt with such a horrible dealer and large entity in Pfaff that truly doesn’t care. Your bought and forgot! More