Audi Richmond

Best sales experience ever. Jerry knows everything and always takes consideration for customers first. You can easily just tell him what you need and he will find the right car to fit your requirements. always takes consideration for customers first. You can easily just tell him what you need and he will find the right car to fit your requirements. More

Our experience at Audi Richmond great from start to finish.Our sales rep, Jerry (JZ), was patient and accommodating. The dealership was really busy that day and they still managed to have our vehicle r finish.Our sales rep, Jerry (JZ), was patient and accommodating. The dealership was really busy that day and they still managed to have our vehicle ready for that day.Thanks to everyone who made this purchase of our dream vehicle a reality. More

Ashley completed an unusual purchase in a polished professional style - the Richmond team accommodated some extra duties & we could not be happier with a dealer professional style - the Richmond team accommodated some extra duties & we could not be happier with a dealer More

My experience at Audi Richmond was exceptional. Jerry Zeng was extremely patient with my many requests. He even replied my messages after hours and on his days off. I like to number crunch so I even ha Zeng was extremely patient with my many requests. He even replied my messages after hours and on his days off. I like to number crunch so I even had a call with the finance manager Howard and he was able to break down exact what I was paying for. The lease contract was finalized with finance manager Sherry, who stayed over time so we can pick up our car that day! She did an amazing job explaining to us the optional insurance offered by Audi. She only recommend us to purchase what was needed. Overall, fantastic experience and the dealership is first class. More

He is very nice for our service.And professional introduction Make me a good experience. We got a new Q8 and say good luck for you! introduction Make me a good experience. We got a new Q8 and say good luck for you! More

Our experience was awesome. The team at Audi Richmond made it special. From Sales to Financing were courteous and very professional. I personally wish to thank Roy Zheng for his awesome assistance. made it special. From Sales to Financing were courteous and very professional. I personally wish to thank Roy Zheng for his awesome assistance. More

Dylan was fantastic to work with. He has a patient, no pressure attitude that made buying this car very enjoyable. All my questions were matched with comforting and knowledgeable responses/recommendations pressure attitude that made buying this car very enjoyable. All my questions were matched with comforting and knowledgeable responses/recommendations. If it wasn’t for him, I could confidently say I wouldn’t have an Audi (that I love a LOT) More

Our car buying experience at Audi Richmond was superb. The entire sales team was very professional and our sales person arranged for test drives of several vehicles for my wife and I. We both wanted to ge The entire sales team was very professional and our sales person arranged for test drives of several vehicles for my wife and I. We both wanted to get behind the wheel of each car we test drove and were never made to feel rushed by the salesperson who accompanied us. When we asked to take a car out for a couple of hours by ourselves, they didn’t hesitate to accommodate us. Precautions were taken to keep us Covid safe - the cars were sanitized before our test drives and the showrooms and waiting areas were spacious and immaculately clean. The car was detailed and sanitized prior to us taking possession and a team of people worked to complete the paperwork, do a walk around to inspect the car, connect our phones to the vehicle, and explain the more nuanced features of the driver/car technology interface to shorten the learning curve. It’s always great to buy a new car, but we can’t say enough about how pleased we were with the entire experience at Audi Richmond. Five out of five! More

Jerry went beyond expectations with regard his service. Friendly, informative, helpful. He even changed the license plates on our old car for my daughter, to whom we gifted the car. Friendly, informative, helpful. He even changed the license plates on our old car for my daughter, to whom we gifted the car. More

The staff at Audi Richmond were a pleasure to deal with. In particular, Audi Brand Specialist Ashley Raju was very personable, professional and helpful throughout the process of purchasing a vehicle from In particular, Audi Brand Specialist Ashley Raju was very personable, professional and helpful throughout the process of purchasing a vehicle from them. More