Audi Richmond

Audi Richmond is an exceptional dealership. The staff was attentive, caring, and knowledgeable. A sales employee, Micheal, was the first employee I had the pleasure of dealing with. He understo The staff was attentive, caring, and knowledgeable. A sales employee, Micheal, was the first employee I had the pleasure of dealing with. He understood my wife's car needs by following up with our options. He also ensured the truck arrived earlier than expected. Oliver showed my wife and I the tech options in the Q3. He was accommodating and welcoming. It was very clear that Oliver cared about our first experience at Audi. Upon arrival, we were directed to Wilson. Given the service at Audi Richmond with Micheal, we were not surprised Wilson was extremely considerate. He asked the right questions to make sure my wife was happy with her vehicle. One of the most notable aspects of service at Audi Richmond is the package delivery. After completing his shift at work, Ariel personally drove to my home to drop off the package. The package included cleaning supplies my wife greatly appreciated. Upon arrival, he asked if my wife was happy with her vehicle. Overall, that is fantastic example of excellent customer service. I would highly recommend Audi Richmond to my friends, family, and co-workers. It is evident they care for their clients and will go above and beyond for customer satisfaction. My wife and I are excited to continue and strengthen our bond at Richmond Audi! More

Leasing a vehicle from Harjinder Sangha was a very smooth experience and I definitely will be going back to him when I have to renew. Leasing/Purchasing a vehicle is not for everyone and to be honest smooth experience and I definitely will be going back to him when I have to renew. Leasing/Purchasing a vehicle is not for everyone and to be honest it gives me anxiety but having the right Salesman to point you in the right direction is what Harjinder did and I'm very grateful to him for that. More

Michael in sales at the Richmond location was fantastic. I would recommend anyone to come and see him. thank you ! I would recommend anyone to come and see him. thank you ! More

I am grateful and happy with Jerry Guo for his help without hesitant or prejudice, he was cheerful, accommodating and the best was lots of patience with us. We really appreciated him. Definitely giv without hesitant or prejudice, he was cheerful, accommodating and the best was lots of patience with us. We really appreciated him. Definitely giving him 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️ More

Lucy did an amazing job helping me find the perfect vehicle. She even came on her day off to deliver the vehicle. Highly recommend her for all your vehicle purchases. Staff is excellent and professiona vehicle. She even came on her day off to deliver the vehicle. Highly recommend her for all your vehicle purchases. Staff is excellent and professional. More

The dealer was very responsive and patient to ask my questions about the vehicle. Great! questions about the vehicle. Great! More

Alex and Oliver and the F&I guy were in redo my great on every way every way More

A very clean and welcoming facility and all the staff, from the receptionist to the sales staff were very professional. from the receptionist to the sales staff were very professional. More

Harjinder and Tom helped us get the best deal on our car. They were super accessible and knowledgable when it came to any questions we had regarding the car and the purchasing process. The delivery specialis They were super accessible and knowledgable when it came to any questions we had regarding the car and the purchasing process. The delivery specialist was also very thorough when showing us all the functions of the car which was super helpful! Overall the team at audi richmond made the process easy and stress free More

Very helpful , very professional , will recommend my friends and family again . Our sales rep was excellent friends and family again . Our sales rep was excellent More