Audi Richmond

Excellent purchase experience with Wilson Mei. He was very responsive to my needs. He was very courteous and very understanding. He will work for you to make the purchase experience seamless and p He was very responsive to my needs. He was very courteous and very understanding. He will work for you to make the purchase experience seamless and pain-free!!!! Kudos to Wilson. Also, excellent customer service by Anna Kim, Financial Services Manager. Unsure about management staff because I entirely dealt with Wilson for the purchase. The after-sale experience continued with exceptional service by Wilson Mei and Alex Kim, Product Delivery Specialist. Wilson will go beyond your expectations to make the purchase experience very pleasant!!! 2020 Audi A4 Technik Daytona Grey Pearl More

The service we received from Carl Walker was amazing. He is professional, knowledgeable and guided us in making our purchase. He is professional, knowledgeable and guided us in making our purchase. More

I had my Q5 servicing and recall inspections at Richmond Audi on Jan. 14, the service advisor Mr. Tharsan Shanmugadhas was excellent, he was very friendly and professionally detailing of every step. And su Audi on Jan. 14, the service advisor Mr. Tharsan Shanmugadhas was excellent, he was very friendly and professionally detailing of every step. And surprisingly a service video also sends to my cell, detailing the results of every item on the maintenance card. Great work, Audi Richmond. More

Eric Chen and Jerry Zeng were incredibly helpful throughout the purchasing process. They answered all my questions and were there every step of the way. Highly recommend Audi Richmond and working throughout the purchasing process. They answered all my questions and were there every step of the way. Highly recommend Audi Richmond and working with Eric and Jerry. More

First time buyer at Audi Richmond and will not be the last. Aaron was superb super friendly easy to talk to and very knowledgeable. This young man will do great things he has that easy approach look that last. Aaron was superb super friendly easy to talk to and very knowledgeable. This young man will do great things he has that easy approach look that make you feel comfortable, which is ideal for salespeople. More

Great customer service at any level ,felt really special. Big thanks to Audi Richmond team. Big thanks to Audi Richmond team. More

Aelred was super helpful through all the process, we loved how he helped us pick the perfect car! loved how he helped us pick the perfect car! More

Generally satisfactory, Some minor issues but overall, met my schedule for pickup and delivery.But, for example, car not in delivery bay on arrival and small cut in right rear tire rim discovered by accid met my schedule for pickup and delivery.But, for example, car not in delivery bay on arrival and small cut in right rear tire rim discovered by accident only when prepared to drive away. Surprising that no one spotted it, esp. because that wheel had gone off for re-finishing before delivery. More

Five out of Five. The people who helped us were professional and knowledgeable. The experience had been great. The people who helped us were professional and knowledgeable. The experience had been great. More

Wilson Mei was very polite and inviting. He was very clear and answered all my questions. He was very clear and answered all my questions. More