Audi Richmond

Praise for Michael, awesome sales and service, relatively sales process. A better SOP would help to improve better customer experience, especially when the process involved external ICBC insurance component. sales process. A better SOP would help to improve better customer experience, especially when the process involved external ICBC insurance component. Time management and service strategies to different type of customers (new, experienced, elders, etc.) could've be adopted More

Audi Richmond is fantastic. Aelred was a great guy to deal with. Wasn't pushy at all, very relaxed and thoughtful. He did everything he could to help us land a great deal in par Aelred was a great guy to deal with. Wasn't pushy at all, very relaxed and thoughtful. He did everything he could to help us land a great deal in partnership with his manager Jackie. Was an absolute blast. If you're looking for an Audi in the greater Vancouver area Audi Richmond is the place to go! More

Sales was quick, responsive, and flexible with my schedule. Overall, it was a great experience. schedule. Overall, it was a great experience. More

This is very smooth process to lease a new car. Wilson and Jerry tried to help as much as possible. Great and amazing services. Wilson and Jerry tried to help as much as possible. Great and amazing services. More

Friendly and efficient service. Salesman, Jerry, was very knowledgeable and kept me updated on when my car would be arriving. They listened to what options I wanted and didn't try Salesman, Jerry, was very knowledgeable and kept me updated on when my car would be arriving. They listened to what options I wanted and didn't try to sell me things I didn't wanted. Definitely would recommend this dealership and especially Jerry to anyone looking to purchase an Audi. Also, very clean and modern facilities. More

Adrian provided thorough instructions on the use of the Q4. He was easy to understand and provided good recommendations. A pleasure to deal with him. Q4. He was easy to understand and provided good recommendations. A pleasure to deal with him. More

Friendly and professional staff across all functions with excellent product range and quality! I will not hesitate to refer friends and family to this Audi dealership. excellent product range and quality! I will not hesitate to refer friends and family to this Audi dealership. More

Everyone was so friendly and helpful. Made the experience smooth, the customer service was awesome! Made the experience smooth, the customer service was awesome! More

The experience was great. Thanks David and Anna help us choosing the right choices for us. Thanks David and Anna help us choosing the right choices for us. More

Everyone was so friendly and willing to help They answered all my questions Gerry is amazing and answered all my questions, plus was patient and knowledgeable about the car The finance team was mo answered all my questions Gerry is amazing and answered all my questions, plus was patient and knowledgeable about the car The finance team was more than helpful More