Audi Richmond

Great customer service. Eric and Anna helped me with my brand new Audi RS5 and the whole process was made so easy by them and they explained everything in great detail. Very Eric and Anna helped me with my brand new Audi RS5 and the whole process was made so easy by them and they explained everything in great detail. Very impressed with the quality of service. I would recommend this Audi dealership to anyone in the lower mainland. More

Excellent service, very knowledgeable and approachable staff. Alex, our salesperson, was very friendly, knowledgeable, and eager to please. Jerry, the finance advisor, went to great lengths to explain eve staff. Alex, our salesperson, was very friendly, knowledgeable, and eager to please. Jerry, the finance advisor, went to great lengths to explain everything and offer suggestions that worked for us. The facility itself was very well organized, clean, and spacious. Good hot beverages ;) Highly recommended! More

We thank and appreciate Jerry Chi, Audi Richmond Salesman for his best service and excellent job in helping us to acquire the Audi Q5. We are proud and excited to have and drive Audi Q5. More power to Jerry for his best service and excellent job in helping us to acquire the Audi Q5. We are proud and excited to have and drive Audi Q5. More power to Jerry Chi and Audi Richmond! More

This dealership is great to deal with from sales to service. They’re honest and fair, and do what they say they will. service. They’re honest and fair, and do what they say they will. More

Amazing experience! They helped me in every step , Alex was the salesman great job . Thank you vey much ! They helped me in every step , Alex was the salesman great job . Thank you vey much ! More

He was very kind and understood what I like and need for my new car my new car More

It was a very pleasant experience woking with David Tran and his partner Jerry Guo. They were very knowledgeable on the product, answered all my questions I didn't feel pressured to make the purchase. and his partner Jerry Guo. They were very knowledgeable on the product, answered all my questions I didn't feel pressured to make the purchase. More

Our salesman Alex was fantastic, the process was very quick and smooth. He was very professional, we got the car we wanted and the price at the end was also great. quick and smooth. He was very professional, we got the car we wanted and the price at the end was also great. More

I was treated extremely well and my salesperson Aaron was AMAZING I will definitely buy another vehicle from Richmond Audi AMAZING I will definitely buy another vehicle from Richmond Audi More

Praise for Michael, awesome sales and service, relatively sales process. A better SOP would help to improve better customer experience, especially when the process involved external ICBC insurance component. sales process. A better SOP would help to improve better customer experience, especially when the process involved external ICBC insurance component. Time management and service strategies to different type of customers (new, experienced, elders, etc.) could've be adopted More