Audi Richmond

Purchasing our new Audi A5 at Richmond Audi was a wonderful experience. Wilson Mei, Ariel Bantog and George Lu were a pleasure to work with. There was no pressure put on us and they provided all of t wonderful experience. Wilson Mei, Ariel Bantog and George Lu were a pleasure to work with. There was no pressure put on us and they provided all of the information and time needed to allow us to decide which vehicle to purchase. Our decision took a few visits to the dealership and they were there to help us each time. This was the best car purchasing experience I have had. More

Great experience with the sales team (Eric), finance team and key handover team member, would definitely recommend and key handover team member, would definitely recommend More

The team was informative and patient in providing the details of each car and suggesting the car that suited my needs. details of each car and suggesting the car that suited my needs. More

Everyone was friendly, helpful, knowledgeable and efficient. Everyone made the experience personal and straight-forward. efficient. Everyone made the experience personal and straight-forward. More

We had a great experience working with Michael Chung, he was very responsive and explained in great details information pertaining to the vehicle my son purchased. Definetly would like to do business with h was very responsive and explained in great details information pertaining to the vehicle my son purchased. Definetly would like to do business with him again. Was somewhat disappointed that the Manager did not introduce himself to us at any time during our 3 visits to the dealership. Michael did mention the manager many times, would think that he would at least introduce himself, it says a little about the dealership mentality. More

I had a great experience with Audi Richmond. We're loving out new Audi Q5. The Sales Rep Charles was super friendly and very knowledgeable and made the whole process seem like very simple. We're loving out new Audi Q5. The Sales Rep Charles was super friendly and very knowledgeable and made the whole process seem like very simple. More

Thank you . Very professional approach . Very happy with my purchase . Highly recommend to visit this dealer if considering purchasing a vehicle . Very professional approach . Very happy with my purchase . Highly recommend to visit this dealer if considering purchasing a vehicle . More

Brand advisors were very thorough and went through everything we asked about in detail and showed us multiple options. We were just a booking through the website with no prior ties to the dealershi everything we asked about in detail and showed us multiple options. We were just a booking through the website with no prior ties to the dealership/brand, but we were treated like long time customers. We really felt like valued clients at a high end dealership. Definitely sold on the "Audi Experience". More

The whole process of the initial purchase was good But I'm disappointed with my sale agent . Usually a personal email or a short phone call from him is expected just to see how the car or a thank you ! He I'm disappointed with my sale agent . Usually a personal email or a short phone call from him is expected just to see how the car or a thank you ! He did verbally thanked me after the sale . Anyway it would have been nice but I guess it's not a practice in your company. More