Audi Richmond

Extremely poor customer service. Called me by wrong name several times. Didn’t clean inside of car. No appreciation gift … Sirius radio, mug anything. My dealer made me feel like I Called me by wrong name several times. Didn’t clean inside of car. No appreciation gift … Sirius radio, mug anything. My dealer made me feel like I was lucky he was selling me the car. I recommend you go to another dealership. More

The employees at Audi Richmond went above and beyond in their service. We are very happy with our S5 purchase and we are looking forward to continuing our service with the dealership. their service. We are very happy with our S5 purchase and we are looking forward to continuing our service with the dealership. More

Everyone there was very professional and helpful. He took time to explain things. Understood what I needed and quickly helped me find the right vehicle. Aelred was fantastic. Very informative and He took time to explain things. Understood what I needed and quickly helped me find the right vehicle. Aelred was fantastic. Very informative and easy to talk to. Jerry was great. He explained the terms of my financing very clearly and made sure I understood. Keith reviewed the vehicle and was very knowledgeable. More

Everyone was very nice. Our sales person Lucy was very helpful and kind. She was very knowledgeable about the car we were looking at. Our sales person Lucy was very helpful and kind. She was very knowledgeable about the car we were looking at. More

Service was superb, Aelred took great care of us and was patient in showing us all our options patient in showing us all our options More

Service wad excellent. Everybody at Audi Richmond who helped us through the purchasing process was knowledgeable, professional and caring. Everybody at Audi Richmond who helped us through the purchasing process was knowledgeable, professional and caring. More

Customer service at this dealership was 10/10 - they made the entire process seamless & I would definitely buy from them again in the future! the entire process seamless & I would definitely buy from them again in the future! More

Aelred was great to deal with. Great knowledge about the vehicle. Accommodated our tight schedules. Great knowledge about the vehicle. Accommodated our tight schedules. More

The dealership made sure there were no issues with the car before selling and when I got the car it was in mint condition. car before selling and when I got the car it was in mint condition. More

Hiroshi was very nice to deal with, and super helpful throughout the whole process of purchasing a new vehicle. He was very knowledgeable on the EV's as this was our first time purchasing an EV. throughout the whole process of purchasing a new vehicle. He was very knowledgeable on the EV's as this was our first time purchasing an EV. More