Audi Richmond

Both Jerry and Anna helped us for the lease till 9 PM and I really appreciate their helpfulness. Compared with inexperienced sales in other brands, Jerry never prompts the customer to make the deal quickly b I really appreciate their helpfulness. Compared with inexperienced sales in other brands, Jerry never prompts the customer to make the deal quickly but patiently wait. Anna helped us explain my situation in UBC to VW credit, which I believe no one in your finance team could have done. When it comes to the student's program, I would suggest you send the case to Anna as she is the one with deepest understanding in the education system. (not insinuating others lol) More

I just purchased an Audi from Audi Richmond and it was a great experience from start to finish. Jerry Chi was my sales associate and he was professional, responsive and took care of every detail. I would great experience from start to finish. Jerry Chi was my sales associate and he was professional, responsive and took care of every detail. I would highly recommend that anyone looking to buy one of these fabulous cars, visit Jerry at Audi Richmond. More

My first time visiting Audi It was a good experience and working environment I liked it, and working environment I liked it, More

Tony and the rest of the management team are doing amazing things at Audi Richmond. Hiroshi in sales helped me through every step of the process and was very accommodating. Every staff was professiona amazing things at Audi Richmond. Hiroshi in sales helped me through every step of the process and was very accommodating. Every staff was professional and you can tell that they all cared about their clients. As a first time Audi customer, everyone at Audi Richmond made me feel comfortable and not out of place. I would highly recommend visiting. More

I purchased my first Audi and the experience was fantastic from sales to finance! Everyone was friendly, accommodating and listened to any concerns I had and made sure I left the dealership happy. fantastic from sales to finance! Everyone was friendly, accommodating and listened to any concerns I had and made sure I left the dealership happy. Thanks to everyone at Audi Richmond! More

Audi Richmond was a wonderful experience, I came in for one car and left with an even better car. Lucy was amazing, she was knowledgeable, clear, exuberant, and friendly! I felt completely at ease and no one car and left with an even better car. Lucy was amazing, she was knowledgeable, clear, exuberant, and friendly! I felt completely at ease and not pressured! Jerry made everything simple with the financing, and again was very knowledgeable and clear. Everyone was warm and welcoming! I felt special and valued! I love my new Audi!! More

It’s a pretty pleasant experience in the whole purchasing process, smoothly go each thorough sales, finance, apps tutorial and insurance steps. process, smoothly go each thorough sales, finance, apps tutorial and insurance steps. More

Audi Richmond is an exceptional dealership. The staff was attentive, caring, and knowledgeable. A sales employee, Micheal, was the first employee I had the pleasure of dealing with. He understo The staff was attentive, caring, and knowledgeable. A sales employee, Micheal, was the first employee I had the pleasure of dealing with. He understood my wife's car needs by following up with our options. He also ensured the truck arrived earlier than expected. Oliver showed my wife and I the tech options in the Q3. He was accommodating and welcoming. It was very clear that Oliver cared about our first experience at Audi. Upon arrival, we were directed to Wilson. Given the service at Audi Richmond with Micheal, we were not surprised Wilson was extremely considerate. He asked the right questions to make sure my wife was happy with her vehicle. One of the most notable aspects of service at Audi Richmond is the package delivery. After completing his shift at work, Ariel personally drove to my home to drop off the package. The package included cleaning supplies my wife greatly appreciated. Upon arrival, he asked if my wife was happy with her vehicle. Overall, that is fantastic example of excellent customer service. I would highly recommend Audi Richmond to my friends, family, and co-workers. It is evident they care for their clients and will go above and beyond for customer satisfaction. My wife and I are excited to continue and strengthen our bond at Richmond Audi! More

Leasing a vehicle from Harjinder Sangha was a very smooth experience and I definitely will be going back to him when I have to renew. Leasing/Purchasing a vehicle is not for everyone and to be honest smooth experience and I definitely will be going back to him when I have to renew. Leasing/Purchasing a vehicle is not for everyone and to be honest it gives me anxiety but having the right Salesman to point you in the right direction is what Harjinder did and I'm very grateful to him for that. More

Michael in sales at the Richmond location was fantastic. I would recommend anyone to come and see him. thank you ! I would recommend anyone to come and see him. thank you ! More