Audi Midtown Toronto

Lemon car This review is about Audi Canada and dealers (in my case, Midtown and Queensway) I purchased a 2010 demo S5 in 2019 and I have not had a consecuti This review is about Audi Canada and dealers (in my case, Midtown and Queensway) I purchased a 2010 demo S5 in 2019 and I have not had a consecutive 6 months or more without this lemon of a vehicle breaking down. From new transmission to all sorts of electronic fixes, the radio, buzzing sounds, catalytic converter, windows, clutch, coolant reservoir, etc. etc., the most incredibly annoying is that I am on my 7th (yes, SEVENTH) thermostat replacement - the first 5 by Audi and under warranty and the last 2 on my dime! When attempting to have them recall this part and or compensate me for 6 (and ongoing) failures of the same part, they basically told me they're not responsible. Comically, one set of thermostat had to be replaced only days after Audi Midtown installed a new one. This was my first and last Audi! Never Again! More

First class service, wonderful atmosphere, amazing design/layout for dealership, state of the art. Shehan certainly demonstrates his brand expertise, I would highly recommend him to friends and famil design/layout for dealership, state of the art. Shehan certainly demonstrates his brand expertise, I would highly recommend him to friends and family. More

Amazing customer service! We’ve been going to audi midtown for 10 years (other location before) and always had great experiences. Ildiko Futo is always helpful, knowledgeable a We’ve been going to audi midtown for 10 years (other location before) and always had great experiences. Ildiko Futo is always helpful, knowledgeable and a pleasure to deal with. Highly recommended! More

Car purchase Thank you very much Simon Wai for all your help. Your knowledge and patience make you an excellent salesman. We wish you the best of luck. Thank you very much Simon Wai for all your help. Your knowledge and patience make you an excellent salesman. We wish you the best of luck. More

Great Experience with Farsad It is my 3rd AUDI since 2009 (2009 A4, 2012 A6). It was a great experience to buy my new A6 from Farsad Rahbari. Would definitely recommend him to my It is my 3rd AUDI since 2009 (2009 A4, 2012 A6). It was a great experience to buy my new A6 from Farsad Rahbari. Would definitely recommend him to my friend. More

***DISGRACEFUL***. NEGLIGENT SERVICE My Car was sent here after a serious collision. Midtown returned my car making terrible noises and shaking violently. Nobody had done a test drive?? My Car was sent here after a serious collision. Midtown returned my car making terrible noises and shaking violently. Nobody had done a test drive?? ** 4 return visits and 23.5 hours of MY TIME for them to reveal they had "overlooked" a broken suspension spring and another mechanic had to discover a destroyed wheel bearing. They put my and my family's lives in danger. Compensation? "Sorry.. we have no explanation".. "We will give you a few hours of free service". DISGRACEFUL!!!! More

Great Experience! Just an excellent experience from start to finish. Farsad, our sales rep, was patient and thorough in all his explanations and review of our new q5. W Just an excellent experience from start to finish. Farsad, our sales rep, was patient and thorough in all his explanations and review of our new q5. Wonderful! Thank you. More

Great customer service! Farsad is A++ salesman! Nice dealership, great and friendly people! Definitely I will recommend them to friends. Frank did a great job in the intro Farsad is A++ salesman! Nice dealership, great and friendly people! Definitely I will recommend them to friends. Frank did a great job in the introduction to the care functions and the features! More

Purchased a car Trade in my GTI for a new 2019 SQ5 what a great experience I had over at Audi midtown dealer. All staff were polite , friendly and approachable at eve Trade in my GTI for a new 2019 SQ5 what a great experience I had over at Audi midtown dealer. All staff were polite , friendly and approachable at every questions we had. Farsad excelente service you provided to us! Definitely we will come back to this location. More

Poor service. Appointments not honoured My Audi S3 is awesome but service sucks. A simple winter/summer tire change, even with an appointment is never done while you wait. Takes 3-4 hours mi My Audi S3 is awesome but service sucks. A simple winter/summer tire change, even with an appointment is never done while you wait. Takes 3-4 hours minimum. They do provide transportation to and from where you want to go (within a reasonable distance) but why should one have to waste a full day for a simple tire change that can be done in 30 minutes? It is ALWAYS like this although I have been told Audi is working on "Express Service" plan for simple jobs. I'll believe it when I see it. I'm also told they will be phasing out the free ride/transportation service. More