Audi Langley

The worst customer service I have ever received in my entire Booked in A7 for Service with Audi Langley. The worst customer service I have ever received in my entire life! The Service Manager was absolutely usel Booked in A7 for Service with Audi Langley. The worst customer service I have ever received in my entire life! The Service Manager was absolutely useless. I gave a number of items that needed to be looked into and he straight away said that is standard for Audi cars and nothing can be done. This is an excuse dealers give when they do not want to do something or fix something! The car was booked in for a 56K service by their service agent after checking with various people. The service manager then said he can only do a 40K service as the system does not look like it has been updated and told me to go and verify this with the Audi dealer in downtown who I bought the car from and had my last service from. I could not believe it. The Service Manager had actually wasted over an hour of my time just checking in my car and then to tell me that I need to do his job which I am paying him for. I cancelled my service with him and left the dealer. The Service Manager name was Sylvan Greig – do not use this dealer they are crap! More