Audi Kitchener-Waterloo

Easy. I could as easily have titled the review 'familiar' or 'comfortable' or 'barrier-free'. The fact is Jeremiah was expert in his quiet assessment of my I could as easily have titled the review 'familiar' or 'comfortable' or 'barrier-free'. The fact is Jeremiah was expert in his quiet assessment of my wants and needs during our conversations, and seemed to enjoy that part of the process. It's important to me that I don't feel processed as a potential buyer, but actually heard, and of course, respected. I'm not a serial internet-car-researcher. Jeremiah may be, however. He knows his product. In the end, due to limited availability I settled on a comparable brand. I haven't forgotten my experience. More

BEST YET! As a two vehicle family we have purchased or leased many cars over the past 47 years. Dealing with Jeremiah on our resent transaction has been a refre As a two vehicle family we have purchased or leased many cars over the past 47 years. Dealing with Jeremiah on our resent transaction has been a refreshing change for us. His professionalism , product knowledge, and his willingness to please are traits that are rare in the industry today. The whole transaction was fun for us again........well done Jeremiah. Upon delivery Anamarija was excellent in explaining the operation of the new car. Oh yes the new car.........coming from a BMW 328XI to a 2017 Audi A4 which is definitely the new benchmark in the class as the dealership is for the industry. Thanks again we are more than impressed. More

Best car purchase experience ever Ben was very professional throughout the entire experience. I had looked at many Audi dealerships for the model I wanted but was told many different Ben was very professional throughout the entire experience. I had looked at many Audi dealerships for the model I wanted but was told many different stories. Ben was the only salesman to take the time to call me or email me back back when I left messages for him. Ben is a salesman that truly cares about his customers before, during and after the purchase of the A4. Andrea was also great to deal with. She was very informative about the warranties without being pushy. Another very professional person that I enjoyed dealing with during the purchase More

Very friendly and professional experience. Ben took the time to go over all vehicle and purchase options with no pressure which is the type of salesperson I like to deal with. This is my 4th A Ben took the time to go over all vehicle and purchase options with no pressure which is the type of salesperson I like to deal with. This is my 4th Audi purchased at Crosby's and the overall experience keeps getting better - which is difficult because it was always excellent. More

It was a stress less, efficient and very friendly experience My experience was friendly and very professionally conducted without issues. The interaction with our sales representative was a friendly one with a p My experience was friendly and very professionally conducted without issues. The interaction with our sales representative was a friendly one with a person who was obliging and very knowledgeable with efficient and very helpful responses to all my inquiries. I would not hesitate to recommend the dealership and Mr.Hoang. More

A great buying experience After driving my previous vehicle for 9 years (a personal record since I enjoyed the car so much) I decided it was time to replace it. My objective w After driving my previous vehicle for 9 years (a personal record since I enjoyed the car so much) I decided it was time to replace it. My objective was to purchase or lease a low mileage, attractive, all wheel drive vehicle with as many options as possible in mint condition. This criteria being based on the car I was driving that had most of these options, which I had maintained and cared for meticulously. I narrowed my search down to three possible vehicles (Lexus GS, Acura Rl (my current vehicle) and Audi A5). Which is how I met Jeremiah when I came to your dealership to look for A5's. He showed me an A5 that was available at that time and it didn't meet my criteria. Regardless, Jeremiah took down my requirements and promised to call me when a more appropriate vehicle came along. Fortunately, a low mileage, very well equipped A5 had just been traded in and he asked me to come in and see it. Once I looked it over to appreciate it's features and drove it I decided to buy it and your low interest rate offer sealed the deal. I'm learning more about the vehicle every day and love it. Ironically my first vehicle at aged 16 was a 1 year old VW beetle so it's fitting that I come back to the company once again with this vehicle as a senior citizen in good standing. I've been fortunate to drive many great cars in my time and this measures up and exceeds the best of them. Thanks to Jeremiah for introducing me to the Audi family. My oldest son has 2 (which he loves) and now Dad has joined the crowd. More

Finally the Service you Expect! I spent months looking for a very specific spec Audi A4 Allroad. When the perfect one came up on the Kitchener/ Waterloo website I jumped on it. Befor I spent months looking for a very specific spec Audi A4 Allroad. When the perfect one came up on the Kitchener/ Waterloo website I jumped on it. Before driving out there, I called and spoke with Ben, without hesitation he held an over the phone deposit to ensure the care would still be available when I got there. No car is perfect and my CPO Allroad had a few VERY minor flaws, Ben took detailed notes and made sure come delivery day there were zero flaws left. Delivery day.......I was a bit confused when I pulled up and didn't see my Allroad in the parking lot. Went inside and there Ben had, all detailed under the showroom lights in a separate private room. He was beyond detailed in going through an overview with on the car. After some paperwork he sent me on my way. I'm in a sales position where follow up is key, since my purchase in August 2016....now being November 2016, I have received countless emails from Ben just checking in to make sure I was still happy with my car. Ben covered all aspects of this purchase perfectly and was an absolute pleasure to work with. Would be more than happy to recommend him to anyone! More

Fantastic purchase experience I had the pleasure of working with Martin Viana on a new car purchase. Martin and the entire team at Audi Kitchener-Waterloo were a pleasure to deal w I had the pleasure of working with Martin Viana on a new car purchase. Martin and the entire team at Audi Kitchener-Waterloo were a pleasure to deal with. Martin is a true professional and took the time to help me find the right vehicle for my needs. He was patient and thoroughly knowledgeable on the Audi product line. I whole heartedly recommend Martin Viana and the team at Audi Kitchener-Waterloo. Nick More

No hassle sales experience Jeremiah was very responsive and easy to communicate with. The deal was done efficiently and the car was delivered to me in a couple of days. Jeremiah was very responsive and easy to communicate with. The deal was done efficiently and the car was delivered to me in a couple of days. More

"First class experience, start to finish." I was thoroughly impressed with my recent purchase from Audi K-W. I had the pleasure of dealing with Jeremiah, who from moment one, created an atmosp I was thoroughly impressed with my recent purchase from Audi K-W. I had the pleasure of dealing with Jeremiah, who from moment one, created an atmosphere that was respectful and non intimidating. His attention to detail throughout the process: test drive, car selection and delivery was second to none, leaving me with the feeling that i could not have selected a better dealership or team to work with. I would highly endorse Jeremiah and recommend Audi K-W to anyone considering an Audi as their next vehicle. Doug B More