Audi Downtown Vancouver
Vancouver, BC
Filter Reviews by Keyword
By Type
257 Reviews of Audi Downtown Vancouver
"I just leased an Audi A5 Cabriolet from Audi Downtown Vancouver and I couldn't be happier with the service I received. From the moment I walked into the dealership until I drove out in my new car, the le Vancouver and I couldn't be happier with the service I received. From the moment I walked into the dealership until I drove out in my new car, the lease manager Hilbert Wong was friendly, knowledgeable, and extremely helpful throughout the entire process.His assistant Jad was also very helpful and knowledgeable. He explained the car features so well with a smile on his face. The lease deal worked out by Hilbert for my Audi A5 Cabriolet was great and affordable. The car itself is amazing: a true blend of luxury, technology, and design. The features and options available exceeded my expectations and make every drive a thrill. I'm so impressed with the experience I had with the team at Audi Downtown Vancouver, and I would highly recommend them to anyone in the market for a new car. Their commitment to customer satisfaction and attention to detail made all the difference in my experience, and I am confident that other customers will feel the same." More
From first contact via email ( less than two hours ) we were making a deal on a etron. Worked well picked what we wanted. We picked up and month end , we were first told Thursday but we’re told the car l were making a deal on a etron. Worked well picked what we wanted. We picked up and month end , we were first told Thursday but we’re told the car l was not detailed. We went on Friday . It was very busy which is fine .Car was not detailed well, but we arrangements had to be made for it to be dropped off and redone. Also detailing the inside was not done windshield had sticky residue and few minor things . At this point we were just done with going back and fourth. We had one of the specialists( he was awesome) to drop the car off again to our place as it takes an hour for us to get in and out of Vancouver.Also the car we ordered was not what came in , we noticed the wheels were different and inquired but I think we caught them and felt they were aware of that it wasn’t the vehicle that we ordered in. Everything worked out in the end the dealership did strive to make everything work well and customer service was good. More
It was Avery pleasant experience. Since the moment I called to make an appointment. Francis was so kind and always willing to offer us the best option (lease or finance). During vehic Since the moment I called to make an appointment. Francis was so kind and always willing to offer us the best option (lease or finance). During vehicle delivery everything was so smooth, all the staff very well aligned with Audi mission and values. Congratulations More
I recently had a great car buying experience at Audi Downtown. Francis was knowledgeable and patient, and the financing process was straightforward. What impressed me the most was how Francis went over Downtown. Francis was knowledgeable and patient, and the financing process was straightforward. What impressed me the most was how Francis went over and above to get my vehicle in a timely manner, despite the limited supply. Overall, I highly recommend this dealership. More