Audi Downtown Vancouver

The dealership was efficient in scheduling our appointment to review options of renewing our lease and/or exchanging for a newer model vehicle. Our alternatives were explained very well and we opt appointment to review options of renewing our lease and/or exchanging for a newer model vehicle. Our alternatives were explained very well and we opted for a newer model of the same vehicle. Delivery was excellent and there was further follow up. All in all excellent service More

NEVER BUY A USED CAR FROM THEM. I bought this Audi S3 from them 2 years ago. I had a passenger airbag malfunction ever since. I took the car to the Audi Capilano 2 times, due to it is closer to where I l from them 2 years ago. I had a passenger airbag malfunction ever since. I took the car to the Audi Capilano 2 times, due to it is closer to where I live, they couldn’t fix it. For the third time I took it to Audi DownTown and they charge me $2000 for fixing something that is a manufacture issue. I had a terrible experience with this brand, and will never buy Audi again. Please please please do not buy a used Audi, especially if it’s certified pre-owned, cause you literally pay extra for nothing. Recently I received a letter from them saying there is a airbag callback AGAIN. Hope this helps anybody who want to buy a car from them. I emailed the manager directly and I never heard back from him to just listen my story. Worst customer service experience. Thanks. More

Our Sales Person George was polite and understanding of our needs. Our delivery specialist was thorough when explaining the features of the vehicle and how to use everything. I felt appreciated and comfort our needs. Our delivery specialist was thorough when explaining the features of the vehicle and how to use everything. I felt appreciated and comfortable with the vehicle as soon as I got in and drove it. More

We live on Vancouver Island and due to travel restrictions we arranged for our new car to be delivered to our home. Very professional service. restrictions we arranged for our new car to be delivered to our home. Very professional service. More

I had the pleasure of meeting Dave and Teresa at Downtown Audi! Both were extremely friendly and were able to assist me with purchasing a Q5. What stood out for me was they were extremely efficient with gett Audi! Both were extremely friendly and were able to assist me with purchasing a Q5. What stood out for me was they were extremely efficient with getting me in my new vehicle and were honest about what vehicle I required with the lifestyle I have. Thank you so much for the help guys. See you soon! More

I had a great experience at Audi Downtown Vancouver. I was very pleased with the service and I my new Audi TT! I highly recommend this dealership. was very pleased with the service and I my new Audi TT! I highly recommend this dealership. More

Overall, great experience. I would have liked more of a walk through of the car to get to know the features, but I’ve setup a 2nd delivery to go through it with a specialist. walk through of the car to get to know the features, but I’ve setup a 2nd delivery to go through it with a specialist. More

Amazing service and quick delivery of the car. Very satisfied with the purchase andI highly recommend them. Both Francis and John were super helpful in understanding my requirements and got ans for my satisfied with the purchase andI highly recommend them. Both Francis and John were super helpful in understanding my requirements and got ans for my questions More

I leased a new Q7, fully loaded. It was delivered as promised. The staff were friendly, knowledgeable, professional and dependable. Very accommodating as well. Highly recommend. promised. The staff were friendly, knowledgeable, professional and dependable. Very accommodating as well. Highly recommend. More

Everyone at the dealership from my salesman, George, to Lara in the office to the delivery folks are very friendly and helpful. I am totally happy with my experience at this dealership. Lara in the office to the delivery folks are very friendly and helpful. I am totally happy with my experience at this dealership. More