Audi Downtown Vancouver
Vancouver, BC
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257 Reviews of Audi Downtown Vancouver
The dealership is very clean and inviting. All of the interactions I had with the staff were friendly and positive. Overall a good and stress free visit. The sales person I dealt with, Francis All of the interactions I had with the staff were friendly and positive. Overall a good and stress free visit. The sales person I dealt with, Francis Tan, was absolutely incredible. The timeframe for delivery of my vehicle was about 1 year and he kept in touch with me the entire time. We spoked frequently about the status of the vehicle and the market in general. He was always a pleasure to speak with. Upon delivery of the vehicle I worked with Bavinder Singh who showed me all of the features of the vehicle and made sure I was comfortable with all of the functions before I left. He was also exceptional. More
Excellent experience to buy my used Audu from this dealership. Francis, Allison and Palmar were all great to work with. Would recommend to anyone looking for an Audi. dealership. Francis, Allison and Palmar were all great to work with. Would recommend to anyone looking for an Audi. More
Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY! More
Francis is a very good salesman and was able to give the customer quite detailed information about the vehicle. It was a pleasure to work with him. customer quite detailed information about the vehicle. It was a pleasure to work with him. More