Audi Downtown Vancouver

The dealership is very clean and inviting. All of the interactions I had with the staff were friendly and positive. Overall a good and stress free visit. The sales person I dealt with, Francis All of the interactions I had with the staff were friendly and positive. Overall a good and stress free visit. The sales person I dealt with, Francis Tan, was absolutely incredible. The timeframe for delivery of my vehicle was about 1 year and he kept in touch with me the entire time. We spoked frequently about the status of the vehicle and the market in general. He was always a pleasure to speak with. Upon delivery of the vehicle I worked with Bavinder Singh who showed me all of the features of the vehicle and made sure I was comfortable with all of the functions before I left. He was also exceptional. More

Francis did an amazing job with our e tron purchase. He went over and above our expectations - highly recommend. He went over and above our expectations - highly recommend. More

Brett and Palmar were both very knowledgeable and helpful with the purchase and delivery of my car. with the purchase and delivery of my car. More

Excellent experience to buy my used Audu from this dealership. Francis, Allison and Palmar were all great to work with. Would recommend to anyone looking for an Audi. dealership. Francis, Allison and Palmar were all great to work with. Would recommend to anyone looking for an Audi. More

Great customer service! Knowledgeable and very responsive to my emails and questions. Go visit Jason today! Knowledgeable and very responsive to my emails and questions. Go visit Jason today! More

From the first interaction online to in person every one was great to deal with. Great product knowledge and customer service was great to deal with. Great product knowledge and customer service More

Going in to buy my second Audi was an absolute pleasure! The staff was friendly and answered all of my questions. The staff was friendly and answered all of my questions. More

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY! More

Nice people to know and easy to get along and easy to work with, I want to say thanks Francis Tan for all help!! work with, I want to say thanks Francis Tan for all help!! More

Francis is a very good salesman and was able to give the customer quite detailed information about the vehicle. It was a pleasure to work with him. customer quite detailed information about the vehicle. It was a pleasure to work with him. More