Audi Downtown Vancouver

This is a great dealership with very professional and thoughtful staff who go the extra mile to try to make the sales experience a good one. The communication was excellent and they went out of their wa thoughtful staff who go the extra mile to try to make the sales experience a good one. The communication was excellent and they went out of their way to make it easy for me. I would definitely go back for future vehicle purchases. Plus, they are just down the street (1 block) from the service center which makes coordinating any kind of service really easy. More

Courteous to deal with. Delivered on all promises. Very prompt to communicate and answer questions. Delivered on all promises. Very prompt to communicate and answer questions. More

My customer rep is a rock star. He has prompt responses, check in and takes care of you right away. I texted him with a question, I had the customer specialist call me within 5 minu He has prompt responses, check in and takes care of you right away. I texted him with a question, I had the customer specialist call me within 5 minutes! More

I liked how the dealer handled things. I appreciate it for being nice on my purchase. I appreciate it for being nice on my purchase. More

Everything is perfect. Great place and great sales, hopefully I can buy from this dealership again Great place and great sales, hopefully I can buy from this dealership again More

My dealer Francis is very patient to help me purchase this car. I feel so happy that I have him, which is very professional and very helpful. However, I still have something that i feel unsatisfied about this car. I feel so happy that I have him, which is very professional and very helpful. However, I still have something that i feel unsatisfied about the maintenance group. During the test drive, I found out three small issues. The window wiper is too tight, the air conditioning keeps blowing cold air, and the brake has sound when I press it. When I received the car, only one problem is solved, the window wiper. The other two are still issued. I feel disappointed because I need to make another appointment and wait to fix something could be fixed ahead. More

I had an excellent experience with the sales team and delivery team at the dealership. delivery team at the dealership. More

I'm happy that my comment in the survey is being addressed. I'm satisfied with the outcome. addressed. I'm satisfied with the outcome. More

Thanks Francis and Downtown Vancouver Audi team for your time and care to help us receive our Q4 Etron... time and care to help us receive our Q4 Etron... More

Charles was very helpful and kept me up to date on Q4 arrival for the past 14 months. arrival for the past 14 months. More