Audi Anjou

assez bon service, parfois difficile à avoir du service mais très correcte. Ils répondent aux besoins mais très correcte. Ils répondent aux besoins More

Entretien annuel d’un délai inacceptable …. . voiture laissée à 8:00 am et prête à 17:00!!!!!! Alors que le représentant au service m’avait avisé de la durée de l’entretien de 2-3 heures Très . voiture laissée à 8:00 am et prête à 17:00!!!!!! Alors que le représentant au service m’avait avisé de la durée de l’entretien de 2-3 heures Très déçue More

They are always courteous and ready to. answer your questions and keep.you upto.date on a timely manner answer your questions and keep.you upto.date on a timely manner More

Tres bon concessionnaire bel acceuil endroit super propre et bien situé Le conseiller connais très bien son produit! et bien situé Le conseiller connais très bien son produit! More

Service is fast. Good communication. They give you all the details about the problem. Still, it is not cheap Good communication. They give you all the details about the problem. Still, it is not cheap More

Not a very customer centric experience. I have driven an SUV for over 15 years. I asked for an SUV loaner. For the 2nd time in 3 visits I was given a sedan. I Returned the car within 1 hour I have driven an SUV for over 15 years. I asked for an SUV loaner. For the 2nd time in 3 visits I was given a sedan. I Returned the car within 1 hour as the low seat hurt my back so much. I booked my appointment over ONE month ago and as I was leaving I was told an SUV could never be guaranteed . Funny. I drive an SUV and OVER 50% of vehicles on the road are SUV’s. Waiting area is very sparse. All the surfaces in the waiting area are hard. There is NO comfortable seating. I discern from this that customer comfort is not a concern. I had to ask for a coffee pod as they are locked up. Do they not trust the Customers or the employees? When I was leaving, I was told by Eric that the reason the PODS are locked up is because that they don’t trust the employees. Overall the WORST customer car waiting room experience. They should read “Customers For Life” by Carl Sewell. A classic that’s probably over 30 Years old. That’s how you treat customers. It’s not rocket science. It’s showing some interest. Do you want a customers business Only today or always? If the answer is always . Then act like it. That s why there is competition and why competition is impactful. More

Accueil chaleureux! Équipe de service dédiée et sympathique, aucune attente. On sent que tous travaillent ensemble pour la satisfaction du client. Équipe de service dédiée et sympathique, aucune attente. On sent que tous travaillent ensemble pour la satisfaction du client. More

Professional service and always accommodating depending on the service or maintenance that is required along with courtesy car on the service or maintenance that is required along with courtesy car More

The service team exceeded my expectations. They were polite and knowledgeable regarding my concerns about my Audi. They were polite and knowledgeable regarding my concerns about my Audi. More