Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Write a review

Arrow Motors

3.4

5 Lifetime Reviews

2034 Cranbrook Street N , Cranbrook, British Columbia V1C 3T1 Directions
Sales: (877) 689-4327

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

5 Reviews of Arrow Motors

Sort by Write a review
August 14, 2019

"Team of professionals"

- Happy Customer

It's always a pleasure to deal with people who are good at what they do. The team at Arrow Volkswagon are friendly, casual and knowledgeable. There is no pressure here - these guys are just looking for happy customers,

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darcy, MIke & Mike
June 06, 2019

"Overpriced"

- Adam Gordon

Extremely expensive for 30000km service. Almost twice the total price of the exact same service (labor and parts), as OpenRoad VW in Vancouver. Dealership under construction

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service desk
March 25, 2019

"Excellent service "

- Lynne31

From the sales staff to the service staff we were treated like family! I just read the other reviews and not sure what the issue was with them but I can’t say enough what a great experience we had. We did have an issue with the car once we brought it home so we called and were directed to Jessica. She got us in right away and had everything taken care of. I Love my VW and will always go to Arrow for service!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Jessica
January 11, 2019

"Service is bad very rude young girl at front counter "

- Chevy1027

I wouldn’t recommend going here for service unless you have to for warranty she’s rude unprofessional she’s slow at her job the other lady is good and rather deal with her

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jess the young one
January 15, 2017

"Terrible service department"

- Gwen Pirz

The car dealer and finance department were great to deal with. But, the service department manager was awful. Very unprofessional to deal with . He even went so far as to yell at me because I was upset because my car broke down for the 3rd time in one week! (each time I brought my car to the dealership). I live 79 KM from where the dealership is, and the last time my car broke down was at 7 am in _22 winter weather. The service manager refused to loan me a car and refused to give me a ride. Then proceeded to degrade me to the other employees while I was still in the building.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
James White
1
1 - 5 of 5 results