Acura of Langley

We bought a 2019 Acura MDX our sales person was Victor, he was excellent, knew his product, the car was detailed inside & out and we are picky, it looked brand new, only had 1 key fob and Stefan got the ot he was excellent, knew his product, the car was detailed inside & out and we are picky, it looked brand new, only had 1 key fob and Stefan got the other one for us, Ray explained the warranties etc to us and answered all of our questions, again he knew his job. Would highly recommend Acura Langley to anyone. They also have a person who goes through the features of the vehicle with you before you drive it off the lot, he was great, answered all of our questions. Professional & friendly staff! Thank you so much! Doug & Lil More

Terrible after sales service.They run around to sell you Terrible after sales service. They run around to sell you a vehicle, but once sales is done don't expect any service, they don't reply to email or re Terrible after sales service. They run around to sell you a vehicle, but once sales is done don't expect any service, they don't reply to email or return your calls. Horrible after sale service. More

In July I went to Accura in Langley many times. Amanda Sun dealt with me each time. She was most patient and caring answering all my questions. She was very knowledgeable about the car I eventually boug Sun dealt with me each time. She was most patient and caring answering all my questions. She was very knowledgeable about the car I eventually bought. After going home with my new car and when I had any issues about the car she continued to be most helpful. She even came to my house to try to set the garage opener. I would highly recommend her to anyone needing a vehicle. Thank You Amanda. Josephine More

I did most of my negotiating over the internet with Amanda who really went to bat for me and was easy to deal with giving excellent knowledgeable advice.My daughter previously had the same excellent ex Amanda who really went to bat for me and was easy to deal with giving excellent knowledgeable advice.My daughter previously had the same excellent experience. She introduced me to most of the team who I found were all outstanding and valued me as a customer, giving me a wonderful buying experience.I also felt the valuation given to me by Jessie for my trade was fair. Would highly recommend this dealership. More

We have to say, without a doubt, that Amanda Sun - The salesperson we dealt with - and Ryan Duy - business manager - were awesome to deal with in purchasing a fabulous vehicle. Both individuals made the e salesperson we dealt with - and Ryan Duy - business manager - were awesome to deal with in purchasing a fabulous vehicle. Both individuals made the experience of purchasing the car quite memorable! Norma & Richard (from Penticton) More

Just many bad experiences. I have purchased a 2020 Acura MDX. Horrible buying experience, handed invalid coupons to submit, sold me a useless dash cam that they damaged in I have purchased a 2020 Acura MDX. Horrible buying experience, handed invalid coupons to submit, sold me a useless dash cam that they damaged in last appt. More

The Services Department The service department is amazing all the techs are phenomenal and professional, they take good care of my car all the time and treat me with respect The service department is amazing all the techs are phenomenal and professional, they take good care of my car all the time and treat me with respect and courtesy. I recommenced them over and over again. More

Go here if you want to be ripped off Avoid the rip off artists at this dealership. We negotiated a car price via email....the details were very clear. Went in and did the paperwork an Avoid the rip off artists at this dealership. We negotiated a car price via email....the details were very clear. Went in and did the paperwork and realized after getting home that sales agent Amanda Sun had changed the agreed to pricing. Called back and spoke to Alex the sales manager, and he said sorry I see what was agreed to, but that price is below our cost so I can't honour it (even though he was the one that approved it a day prior). We wasted about 6 hours driving out there and doing all the paperwork (they are so slow at this dealership), only to have them try and screw us over. This seems to be the norm for Dilawri, so avoid their dealerships at all costs. More

Professional and Friendly Sales Rep. Trading in the Ford Edge 2007 and driving away a beautiful brand new white MDX, our family had a pleasant experience throughout the entire process. Th Trading in the Ford Edge 2007 and driving away a beautiful brand new white MDX, our family had a pleasant experience throughout the entire process. The friendly and professional sales Josh, the front desk, and the financial manager made everything so easy, simple and clear! I definitely recommend car shoppers to come and enjoy their professionalism and knowledge! More

Scheduled oil change We arrived for our pre scheduled oil change and were warmly greeted by our service advisor John P. He was able to clearly able to answer some our tech We arrived for our pre scheduled oil change and were warmly greeted by our service advisor John P. He was able to clearly able to answer some our tech questions about our RDX. Our service was done while we went for lunch. A few other questions popped into mind about our RDX and our salesperson Harry was more than happy to spend time with us refreshing our skills in dealing with our tech issues. This is a beautiful facility with great people More