5 Star Dealer

Memorable. I walked into five star looking for an affordable, dependable vehicle - and after speaking to Kevin Kennedy at the Dundas location that's exactly what I walked into five star looking for an affordable, dependable vehicle - and after speaking to Kevin Kennedy at the Dundas location that's exactly what I received! We spoke for awhile, he made sure I understood everything that I was paying for. Kevin was awesome! He even brought the new vehicle to me to test drive. That's when things got memorable, I forgot my wallet in the vehicle and it had the full payment inside it for the next day. As soon as Kevin realized that he had it he contacted me and brought it to me ASAP. Along with the great vehicles, they have great people. More

Buyer beware. Buyer beware! I purchased a ford ranger here a few years back. I payed cash for the truck and boy was i ever taken advantage of. First of all the v Buyer beware! I purchased a ford ranger here a few years back. I payed cash for the truck and boy was i ever taken advantage of. First of all the vehicle had pased there safety with no working front lights and an emergancy break that didnt work. As the truck was a 5 speed it makes it that much more important that the parkig break works. As the parkng break was ceased i had to get i fixed right away at another shop. 5 star covered that bill and madet he nescissary repairs. Althogh it speaks loads when there mechanic will signe off on the saftey with these crutial components no in workig order. This person shoud loose there liscense before they kill somebody. The replacment parking break wore out quickly as it was installed wrong and the cable was rubbing againt the tire. The worst part was they sold me the vehicle with 2 leans on it, one was put there buy them. As i paid cash they didnt have to disclose ths information and as i thougt i was making a purchase from a dealership i had nothing to worry about. I was wrong Buyer be ware! I purchased a frd ranger here a few years back. Ipayed cash for the truck and by was i ever taken advantageof. First of all he vehice hd pased here safety with no working front lights and an emergancy break that didnt work. As the truck was a 5 speed it makes i that muh more important tat the parkig reak works. As te barkng break was ceased i had to get i fixed right away at another shop. 5 star cover that bill and madethe nescissary repairs. Althogh it speaks loads when there mechanic will sing off on the saftey with these crutial components no in workig order. This person shoud loose there liscense before they kill somebody. The worst part was they sold me the vehicle with 2 leans on it, one was put thee buy them. As i paid cash they didnt have to disclose ths information. as i thougt i was making a purchase from a trust worthy dealership i had nothing to worry about. I was wrong and they took advantage of that. I was unable to sell the truck as the bank refused to realse the leane.This cost me $3000.00. As no peson would by vehicle with an active lean on it. Please take this into consideration if your planning on makng a purchase from 5 star dealership. They will tell you what ever you want to hear. The fact that they would take advantage of a 19 year old makes me sick. More

There crooks My boyfriend and I went in to look at vehicals we were helped right away by Greig he took our info and we got approved threw ctl leaner we picked out My boyfriend and I went in to look at vehicals we were helped right away by Greig he took our info and we got approved threw ctl leaner we picked out vehical everything was a go soppose to get it today rewind a bit took a month off complete bogus excuses from Kevin on oh they need this or that so unprofessional but I'm not a judgemental person so anyways back today called to see when my car was going to be ready to get picked up to be told ctl denyed me cuz my consigner don't live with me what xxxxing goofs More

Band-aid Solutions to get cars off the lot I bought my 2008 Ford Escape from 5 Star 10 months ago. The car died on the first day I had it, so 5 Star had it towed, and "fixed". I was told the ba I bought my 2008 Ford Escape from 5 Star 10 months ago. The car died on the first day I had it, so 5 Star had it towed, and "fixed". I was told the battery would be replaced, but the "new" battery only lasted 6 months. I was also told the ignition cylinder was replaced their fix lasted 9 months. My mechanic just installed a new ignition cylinder in the car and removed the one they duct taped back together. I'm now in $700 on just parts I was told were replaced when I bought it. If you buy a car from 5 Star take it to a real mechanic. their mechanic said my car would be ready tomorrow for 10 days, and in the end did nothing but waste my time. More

A must visit! Great helpful staff! A large assortment of vehicles to choose from. Would definitely visit them again to purchase another one. Amazing customer servic Great helpful staff! A large assortment of vehicles to choose from. Would definitely visit them again to purchase another one. Amazing customer service. Went above and beyond. More

Good dealership I'm only 19 and they helped me get into a 2012. Good financing option for young people like myself to start making credit. All to great her it was a g I'm only 19 and they helped me get into a 2012. Good financing option for young people like myself to start making credit. All to great her it was a good experience. More

Great service i was greeted right away. They work with you to help you pick what kind of car workz for you and easy financing i recommend everyone to go here for a i was greeted right away. They work with you to help you pick what kind of car workz for you and easy financing i recommend everyone to go here for any car or financing needs More

Awesome! Just got my car from 5 Star. Mark Is amazing. He got me approved at a great rate. Picked up my car in 2 days ! Thanks 5 Star, I will definitely recomm Just got my car from 5 Star. Mark Is amazing. He got me approved at a great rate. Picked up my car in 2 days ! Thanks 5 Star, I will definitely recommend you. More

Sleezy sales and VERY shady repair shops We bought a 2012 Ford Flex that had an engine light on when we looked at it. We were assured it would be fixed at the shop and were told it needed a t We bought a 2012 Ford Flex that had an engine light on when we looked at it. We were assured it would be fixed at the shop and were told it needed a tune up. We picked up the vehicle a week later then were promised, and the engine light came back on 2 minutes down the road. The vehicle was shaking horribly at a stand still. We also noticed a crack in the moonroof, so that needed replacing. There was a small spot of rust I wanted fixed as well, and was told it would be all fixed at the body shop. To make this short, their shop is full of sketchy "mechanics" who do not know what they are doing. They fixed nothing, and after one trip to a good Ford dealership I learned the flex needed a new timing chain and tensioner. $2000 repairs out of my own pocket because I will not let their horrible shops touch my vehicle! They also claim that the Ford dealerships diagnosis is wrong, which Ford LAUGHED about. Ford is aware of 5 stars hack shops. To fix the rust, their detail crew chipped the rust away and slapped on some touch up paint that doesn't match!! I still have to have the moonroof replaced and rust fixed out of pocket. When I called David I was told that I did not purchase a car from 5 star dealers, I purchased it from the finance company we are with. Stay away from 5 Star Dealers, or make sure the vehicle you are buying is mechanically sound (take it to YOUR mechanic). They prey on people with no or damaged credit. DO NOT TRUST THEIR SHOPS, STAY AWAY. THEY WILL NOT FIX YOUR VEHICLE. Pablo would not disclose the location or name of their shop to me until I threatened to take it to the ford dealership. Now I know why!! Just read the other reviews! More

Awesome I will definitely recommend 5 Star Auto to friends , family or anyone looking for a vehicle. There is a wide selection of vehicles and reasonably pric I will definitely recommend 5 Star Auto to friends , family or anyone looking for a vehicle. There is a wide selection of vehicles and reasonably priced. Staff are friendly and considerate. Pablo is one of the best. He went above and beyond to get me into my car today. Thank you for all the hard work you did Pablo. More