5 Star Dealer

Awesome service I recently visited 5 Star Dealers in London with my wife angela. We came in wanting to hopefully get into a vehicle within a week or so (after paperwo I recently visited 5 Star Dealers in London with my wife angela. We came in wanting to hopefully get into a vehicle within a week or so (after paperwork completed and such). Long story short Craig got us approved within a couple hours and I was happy to know I got a prime rate. I guess it pays to buy a car off a company that has so many lenders that trust them. Would recommend 5 Star to my friends and family. More

bait and switch for a lemon Hi there, I bought my truck from 5 Star Dealer. At first they were very helpful getting the approval. Once we get the approval and the truck left Hi there, I bought my truck from 5 Star Dealer. At first they were very helpful getting the approval. Once we get the approval and the truck left we had nothing but troubles. The truck had no jack no funnel for the gas .The oil needed changed 1 week after we got it home and they said it was already done. The door locks don't work. The tire sensors are faulty and the 4x4 is a lemon, When asked for help "you are outside warranty" More

The best! This was our second time around with Dean and the guys. Couldn't be happier, that's why we went back! Bought a Dodge Journey and it's a dream. If you This was our second time around with Dean and the guys. Couldn't be happier, that's why we went back! Bought a Dodge Journey and it's a dream. If you are looking for a good vehicle I suggest you start there! Tell em Dj sent you! Lol. More

Customer service was great This place is great Dean and Dammy did everything possible to help me get my car and I love it you guys are the best thanks you very much. The servic This place is great Dean and Dammy did everything possible to help me get my car and I love it you guys are the best thanks you very much. The service was great More

Make you Happy Luckily, after a long searching, I found the car I was looking for at five star Auto Sales. I got there just as they were locking up for the evening. Luckily, after a long searching, I found the car I was looking for at five star Auto Sales. I got there just as they were locking up for the evening. They were very accommodating and had no problems staying late to help. All of my questions were answered honestly and we ended up making a deal that I was extremely happy with. I love my car and I'm so grateful to the guys especially Mr. Craig, my advisor has been very helpful, attentive, observant of my car needs, informative and incredibly kind. I am sure whenever looking for a second vehicle then there’s no place else I would look. Great doesn't even begin to describe the service of this dealership. Do yourselves a favor and get your service at this location, you won't be disappointed!! More

Memorable. I walked into five star looking for an affordable, dependable vehicle - and after speaking to Kevin Kennedy at the Dundas location that's exactly what I walked into five star looking for an affordable, dependable vehicle - and after speaking to Kevin Kennedy at the Dundas location that's exactly what I received! We spoke for awhile, he made sure I understood everything that I was paying for. Kevin was awesome! He even brought the new vehicle to me to test drive. That's when things got memorable, I forgot my wallet in the vehicle and it had the full payment inside it for the next day. As soon as Kevin realized that he had it he contacted me and brought it to me ASAP. Along with the great vehicles, they have great people. More

Buyer beware. Buyer beware! I purchased a ford ranger here a few years back. I payed cash for the truck and boy was i ever taken advantage of. First of all the v Buyer beware! I purchased a ford ranger here a few years back. I payed cash for the truck and boy was i ever taken advantage of. First of all the vehicle had pased there safety with no working front lights and an emergancy break that didnt work. As the truck was a 5 speed it makes it that much more important that the parkig break works. As the parkng break was ceased i had to get i fixed right away at another shop. 5 star covered that bill and madet he nescissary repairs. Althogh it speaks loads when there mechanic will signe off on the saftey with these crutial components no in workig order. This person shoud loose there liscense before they kill somebody. The replacment parking break wore out quickly as it was installed wrong and the cable was rubbing againt the tire. The worst part was they sold me the vehicle with 2 leans on it, one was put there buy them. As i paid cash they didnt have to disclose ths information and as i thougt i was making a purchase from a dealership i had nothing to worry about. I was wrong Buyer be ware! I purchased a frd ranger here a few years back. Ipayed cash for the truck and by was i ever taken advantageof. First of all he vehice hd pased here safety with no working front lights and an emergancy break that didnt work. As the truck was a 5 speed it makes i that muh more important tat the parkig reak works. As te barkng break was ceased i had to get i fixed right away at another shop. 5 star cover that bill and madethe nescissary repairs. Althogh it speaks loads when there mechanic will sing off on the saftey with these crutial components no in workig order. This person shoud loose there liscense before they kill somebody. The worst part was they sold me the vehicle with 2 leans on it, one was put thee buy them. As i paid cash they didnt have to disclose ths information. as i thougt i was making a purchase from a trust worthy dealership i had nothing to worry about. I was wrong and they took advantage of that. I was unable to sell the truck as the bank refused to realse the leane.This cost me $3000.00. As no peson would by vehicle with an active lean on it. Please take this into consideration if your planning on makng a purchase from 5 star dealership. They will tell you what ever you want to hear. The fact that they would take advantage of a 19 year old makes me sick. More

There crooks My boyfriend and I went in to look at vehicals we were helped right away by Greig he took our info and we got approved threw ctl leaner we picked out My boyfriend and I went in to look at vehicals we were helped right away by Greig he took our info and we got approved threw ctl leaner we picked out vehical everything was a go soppose to get it today rewind a bit took a month off complete bogus excuses from Kevin on oh they need this or that so unprofessional but I'm not a judgemental person so anyways back today called to see when my car was going to be ready to get picked up to be told ctl denyed me cuz my consigner don't live with me what xxxxing goofs More

A must visit! Great helpful staff! A large assortment of vehicles to choose from. Would definitely visit them again to purchase another one. Amazing customer servic Great helpful staff! A large assortment of vehicles to choose from. Would definitely visit them again to purchase another one. Amazing customer service. Went above and beyond. More

Band-aid Solutions to get cars off the lot I bought my 2008 Ford Escape from 5 Star 10 months ago. The car died on the first day I had it, so 5 Star had it towed, and "fixed". I was told the ba I bought my 2008 Ford Escape from 5 Star 10 months ago. The car died on the first day I had it, so 5 Star had it towed, and "fixed". I was told the battery would be replaced, but the "new" battery only lasted 6 months. I was also told the ignition cylinder was replaced their fix lasted 9 months. My mechanic just installed a new ignition cylinder in the car and removed the one they duct taped back together. I'm now in $700 on just parts I was told were replaced when I bought it. If you buy a car from 5 Star take it to a real mechanic. their mechanic said my car would be ready tomorrow for 10 days, and in the end did nothing but waste my time. More